Forget my account password

Mohamed121
Mohamed121
in Central


I recently created a Bitdefender account and when I came to login said password and user mismatch I try to reset it but I didn't  receive any reset email 

Comments

  • Sorin G.
    Sorin G. ✭


    Hello,


     


    I have sent you a private message with the password reset link. That should have also arrived in your inbox, please check your Spam folder and any active rules you may have setup.

  • Math_Matei
    Math_Matei ✭✭✭✭





     





     








     















    Mohamed, I suggest you use one of the following programs:
    Bitdefender Wallet
    1 Password
    Last Pass

    So your passwords will not be forgotten :)





    Windows 11 Pro - 11th Gen Intel Core i9-11900KF @3,50 GHz, 128.0 GB RAM

  • Kth
    Kth


    I haven't received an email to reset a password, either. I've check spam as well as the inbox and rules.


     


    Have now signed in by another method, but still no password reset recieved.

  • Firdovsi
    Firdovsi


    Hi Kth,


    Please contact support to receive a password reset link. 


    Follow this link: https://www.bitdefender.com/support/contact-us.html


    Cheers! default_happy.png

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