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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
BitDefender Internet Security blocking live tiles
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Hello,
Please contact our support at bitsy@bitdefender.com to further investigate this issue.
Also provide them with the logs from the Bitdefender Support Tool.
http://www.bitdefender.com/support/-1168.html
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