Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

BD-IS 2017

Options


Hi,


How do I disable/pause anti-virus on Internet Security 2017 temporarily  I'm trying to install a file but AV keeps deleting it. 


Thanks!


 


 

Comments

  • Sorin G.
    Options


    Hello,


     


    You can go into Bitdefender > Protection > View Modules > Anti-Virus and disable the 2 modules you see there.


    Afterwards you can add a exclusion for that file if you are 100% sure that is not a virus.


    I would also advise sending the file using our submit form for investigation. http://www.bitdefender.com/submit