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[Fixed] All icons/buttons are missing from the console

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paulus
edited December 2016 in General


Hi i have problem since 2 week ago.. all my icon button is missing but still i can clik them normaly.. i used bitdefender 2017 since last month and it was fine until 2 week ago..


Already reinstall and repair several time but still missing all icon. lost button icon.jpglost button icon 2.jpg

Comments

  • Sorin G.
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    Hello,


     


    The issue is known, it would seem there are a limited number of machine affected by this, nonetheless our devs are working on a fix.


    A temporary workaround for this is to change the Windows Theme to a non Aero one or simply disable Aero.

  • paulus
    edited November 2016
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    hi i stiil have this problem.. when will you fix it? already change my win 10 theme and all icon stiil missing.

  • Sorin G.
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    Hello,


     


    A fix has been released for this issue, please ensure you update to the latest build 21.0.22.1050


    Please ensure you reboot the machine after the update process is complete.


  • it fix... now i can see all the icon... hope will not happend again in the future.. tq for your teamwork...