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Can no longer access web pages after uninstalling?
When i uninstall Bitdefender Internetsecurity 2015 i no longer can open web pages, my internet connection is 100% OK but i cant open any web pages at all. I have tried to use your new uninstall tool and with windows, but still as soon as i uinstall bitdefender i cant open any web pages...how can i remove bitdefender and still access web pages?
Comments
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I have also tried to type in cmd as administrator...
netsh winsock reset catalog
...and restart computer, but i still cant open any web pages!0 -
Hello,
Please use the uninstall tool to ensure the product is completely off the machine.
http://www.bitdefender.com/files/KnowledgeBase/file/The_New_Bitdefender_UninstallTool.exe
Afterwards reboot the machine in reset your internet connection using the commands below :
ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset catalog
netsh int ip reset
Should the issue persist please contact our support at bitsy@bitdefender.com and provide them with the logs from the Bitdefender Support Tool.
http://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html0 -
Thanks will try that as soon as i can.0
