Internet slowdown, multiple port scans and bitdefender crash
So last night I have had a rather unusual evening.
My internet was so slow that I could not do anything. Even though the ping on Google DNS was working, I was convinced that it was a problem with my ISP.
That is until half an hour later, Bitdefender alerts me of multiple port scans. 25 from 25 different IP address in under a minute (that is before I pull the plug on my router).
Internet slows down again after rebooting the router. I then decide to start a Bitdefender scan but after 45mins or so Bitdefender crashes (bitdefender services not responding or a similar message).
After a while, my connection goes back to normal.
This has kind of raised my suspicions and I would like to know where I could find the Bitdefender logs to know more about what really went down, what kind analysis I could run to he sure that the computer is still "clean".
Its not Bitdefender that you should check but your router's logs for more details regarding incoming and out going connections.
The crash itself could have been a glitch on either Bitdefender or something in Windows itself.
Please generate a BDsys log and send it to our labs for analysis, they will be able to determine if the machine is clean. [email protected]0
Thanks Sorin I will do this!
Unfortunately, my router is provided by my ISP (those kind of box with internet + TV ...) so I do not have access to the logs.0
follow up: I tried generating a BDsys log but the software keeps crashing. I was careful to close every application, rebooted my computer to be sure but it keeps on crashing at the step 3/150
13 hours ago, frodomo said:
follow up: I tried generating a BDsys log but the software keeps crashing. I was careful to close every application, rebooted my computer to be sure but it keeps on crashing at the step 3/15
Do a clean install of bitdefender maybe there are corrupt files and also check for updates in your windows machine.0
The software crashing is the BDsyslog.exe
As for Windows, everything is up to date0
Do you receive a error code?
Can you please provide us with a screenshot ?0