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Validation on my main email account
It says to push validate for my main email account and I will receive a code from bitdefender. But when I get into my Gmail I don't ever have validation code. How can I get a validation code to validate my main email account
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Bitdefender blocks all Xbox Live connections and doesn't let me launch Forza Horizon 5
Hi, How do you whitelist a connection on Bitdefender like Xbox Live and make Forza Horizon 5 not crash when launching?
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Mapped Drives
I'm having the same problem many have listed. Can't create a mapped drive. I'm on vpn to company network, I've checked the vpn adaptor and had it both on home/office and dynamic but doesn't do anything. Meaning the mapped drive won't connect. I've even used the IP address and same issue. Has there been any updates to this…
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Windows 10 alterts
Hi. I have just swapped to Bitdefender security after many years using Zonealarm (from when it first launched). I am no expert on Windows just an ordinary guy. My issue is that now I am getting loads of alerts that various windows programs are asking to access the internet. The alerts only give the program name and…
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Install bitdefender on an offline PC that you know is infected.
Hi. I have a PC I cannot bring online due to the fact it is sending out private information in an alarming rate. How do I install bitdefender on this PC? This PC has not been in use for 2 years due to this infection. I need too prepare the PC offline. Pls help.
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Scanning network drives
I have Bitdefender Total Security. How do i extend my scan to my network drives?
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Exclusion Not Working
Hello, I Setup a exception for disk D: But, even with this exception my files have been deleted, why?
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Joowin Wifi Extender
When trying to connect this device, Bitdefender would not allow connection because the security certificate was out of date. Has anyone seen this? Is there a workaround or fix?
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Constant scanning SD-card on startup
Hi, Since my micro SD card is always inserted into my laptop, every time upon reboot Bitdefender detects it as a new device and commences scanning. Adding it to exclusions did not help so I had to disable USB device autoscan. This wasn't a problem in the 2016 version where only usb devices would be scanned, is there a way…
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BD Firewall blocks all Xbox Live Connections with Windows 10
Hello everyone, I have the issue with the firewall of Bitdefender that I can't join any game Partys and game sessions in Xbox Live enabled games, as long as the firewall is active. I checked all rules in the firewall and the xbox app as well as the game are allowed to go through the firewall. When I go into a Xbox Party,…
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Emalware Files - What are They?
Hello all, I have noticed a number of these files. What are they and should I be concerned? Thanks. Steve
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Exclusions and Exceptions Ignored
Team, We have an issue, and it's a simple issue that should not exist. I have a directory, and I know this directory. I know what's inside this directory, and I plan to use this directory as a sandbox. I know that there are going to be some items in this directory that will be flagged by BitDefender, so I add it to every…
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Blocking of Banking sites
I have used Bit Defender for quite some time and just in the last few days ran into problems trying to access the e-teller page from my Credit Union which has never happened before. I have tried all possible answers given in Bit Defender sites including clearing Chrome SSL, inserting exclusions for the URL in Bit Defender…
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My System is infected with .nobu ransomware virus
Hello Community, Need urgent help. My PC is infected with the .nobu virus, what do I do to have this sorted out, many of my images and documents have the .nobu file extension, I am unable to open the files. Please help. Thank you, Charlston.
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e-mail blocked
When I try to open e-mail I receive the following: Bitdefender has blocked this page.Your connection to this website is not safe due to expired certificate and was blocked. Attackers might try to steal sensitive information from you, such as passwords or credit cards How do I remove this to access the e-mail? The e-mail is…
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Firewall Off
Hello, Every now and then Windows advises that both Windows and BitDefender firewalls are turned off. ( I have never turned BitDefender firewall off ) In an effort to turn BitDefender firewall on I have to select it several times and reboot my system. Is this a BitDefender issue or Microsoft attempting to force their poor…
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Remove Bitdefender certificates from my PC
I am using Bitdefender 2017 on a Windows 10 PC. I want to disable Web and Email Protection components that scan https traffic because I don't want to use BD certificates in a "man in the middle" process (for however noble the cause). The reasons to do this (or not) merits another whole discussion thread. In the mean time,…
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What exactly is Real-Time Optimization?
Hello all and thanks for any help! I'm an IT professional with 20+ years of experience and a computer science degree. I'm new to bitdefender but have used practically all the other antivirus products. I am switching to bitdefender because I like how it has a Game Profile mode. When I enabled the game profile mode I saw at…
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ERR_CONTENT_DECODING_FAILED
Trying to login to ebay. It worked fine a month ago. Now it doesn't. The error on Chrome is ERR_CONTENT_DECODING_FAILED. Firefox just fails with a blank page. We can login with two of our computers, which proves the account is not the problem. But with the other two we get this error. The two computers with the problem do…
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File reputation?
Hello I'm considering picking up a yearly subsciprtion of BitDefender antivirus plus and so I've been wondering, I read up a bit regarding the global protective network and "Bitdefender Advanced Threat Control" and I have some questions regarding the file reputation feature (which as I understand, is present in the…
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Media autorun turned off
Hello, During a vulnerability check from bitdefender, there came out that media autorun should be turned off. But i would like to have it back on. Been looking for hours but nothing helps. When I put a usb in the pc nothing pops up. I have windows 10 pro 64 What I did: - control panel put it back on ( ask me everytime ) -…
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System scan takes FOREVER. No other antivirus running
System scan takes literally all day and all night on my machine. I have looked up this problem other places and they all seem to blame it on another antivirus running. I have disabled Windows Defender and there are no other antivirus or firewall programmes running. What else could be causing it?
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Bitdefender round icon not showing on desktop
The circular icon that was constantly on the desktop has not been there the last 2 times. The tiny tray icon is there & says it's in autopilot mode. The BD Agent process is running, but I'm worried that the app isn't scanning & protecting. I just restarted 20 min ago, it still isn't there. Thanks. - what Operating System;…
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How do you ACTUALLY whitelist a safe application?
So I whitelisted few processes that I use to modify applications because they are always detected as viruses in the Antivirus. But somehow, whenever I launch them, Bitdefender still blocks and quarantines them every single time. This has become so frustrating as I don't know what more I can do other than completely…
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Bitdefender Total Security 2017 Blocking PLEX
As stated in the title, Bitdefender Total Security 2017 blocks Plex from functioning. Specifically, it gives me firewall alerts that it has stopped port scans from my devices (Samsung smart TVs, Nvidia Shield, Samsung BD player) requesting access to the Plex server on my PC. The only way to make Plex function is to disable…
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Bitdefender even blocked my ip address for my router!
I have been for the past couple of months finding pages slow to load especially for website I had not recently used. I would find that I received a message with page not working before eventually loading. But when I couldn't get into 192.169.1.254 on either chrome or IE11 there had to be a problem (using win 7.1 by the…
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Advanced Threat Gone beserk
I've installed a new set of tools nxp.com MCUXpresso IDE - and its sent Bitdefender 2017 beserk. These are development tools - not for windows but for Nxp microprocessors. In notifications/Advanced Threat Defence its says detected 31 application as potential threats - no reason given - just blocked. This doesn't work for…
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Bit Defender deletes scheduled task and exe
I have a program that I wrote that runs every day at a scheduled time using Task Scheduler for the past 5+ years. If it just so happens that I pull the computer out of sleep at very close to the same time as the task is scheduled to run, then Bit Defender flags the exe as infected, deletes the exe, and deletes the…
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Antivirus Suddenly More Aggressive - Preventing Work
I am an contract embedded software developer. This morning, after a Bitdefender update last night, I went to perform my usual tasks and my build tool (tup) and compiler were apparently quarantined by Bitdefender. Except that both executables are in their proper locations (i.e., they have not been deleted, moved or…
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Scheduled Quick Scan not running on Windows 10.
I have Bitdefender Antivirus Por 2017 installed. If I schedule Quick Scan to run at system startup, it will not run if fast startup is active on Windows 10. It will run if I restart my pc or turn off fast startup. Can anybody tell me if this is normal or whether I have an issue with my installation? Thanks.