BDAgent crash

ccboxes

I found BDAgent wound crash when Ransomware Protection was triggered.Then it restart by itself.

cc2150dx

Same issue here.  Windows 10 64-bit

Sorin G.

Hello,

 

Please contact our support team via bitsy@bitdefender.com with the logs from the Bitdefender Support Tool.

http://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html

We will need more details in order to see what happened there, as always firstly ensure you are not running other security solutions.

ccboxes

20 hours ago, Sorin G. said:

Hello,

 

Please contact our support team via bitsy@bitdefender.com with the logs from the Bitdefender Support Tool.

http://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html

We will need more details in order to see what happened there, as always firstly ensure you are not running other security solutions.

I reproduced the issue and created a Log zip by the Bitdefender Support Tool, which has been send to bitsy@bitdefender.com. But bitsy@bitdefender.com did not respond to my message.Have they been working on this issue？

ntvolli

Same Issue here. But the BD Agent would not start by himself. I have to reboot my machine

 

Yours

Olli

cc2150dx

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