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Error with the Activation Code

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Destro
Destro
in Install & activation


I bought Bitdefender Internet Security and I tried to activate it but it showed an error. I thought the Antivirus was going to give me a year of relief but now it's just going to work for 30 days ! Help.

Comments

  • Sorin G.
    Sorin G. ✭
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    Hello,


     


    What error did you receive ? Its best that you provide us with a screenshot.


    http://www.bitdefender.com/support/How-to-create-a-screenshot-1166.html

  • Destro
    Destro
    Options


    I would provide you guys a screenshot but the problem is that I tried to uninstall Bitdefender and tried to install it again. But, Bitdefender agent is still on my PC. and now when i try to re-install Bitdefender  nothing happens. I used the 'uninstall bitdefender tool' that was on the disk itself but it doesn't do anything. The tool just goes on a loop. The progress bar completes and then again starts from the first. I have no idea what's going on. Please help!


     

  • Sorin G.
    Sorin G. ✭
    Options


    Hello,


     


    That is normal for that uninstall tool. It will loop several times to clean the machine. It will ask for a reboot when it is done.


    I have removed the screenshot as your key was visible. In the future please edit such information.


    Please contact our support team at bitsy@bitdefender.com with the key


     


     

  • Destro
    Destro
    Options


    Thanks! I will contact the support team right away!


     

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