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Received receipt but no key

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Hi there. Earlier today I renewed my subscription and only got a payment receipt in my email. I thought maybe there transaction didn't go through but the credit card company says it did but I still see no product key in my email or anything along those lines. I was playing around trying to see if I could get it to work but just ended up with some 30 day free trial. Please help!

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  • Sorin G.
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    Hello,


     


    Please contact our support team with the order number via bitsy@bitdefender.com