Auto pilot switches off and Active threat control changes to Aggressive after every reboot

geordie

I have my autopilot switched on. After all it is allegedly one of the Prime USP of BDIS 2017!!!  

So, why is it that every time I switch my PC back on the autopilot has been switched off? Also, the Active threat control level has been change dto Aggressive from Normal?

Sorin G.

Hello,

 

Please contact our support team via bitsy@bitdefender.com and also attach the Bitdefender Support Tool log to further investigate.

http://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html

Jee

I have the same issue - Every startup it switches the Auto-Pilot off, and alerts me my "device" is not protected. It took me some time to figure out my "device" is no-protected just because the auto-pilot is off ... but I can't figure out why it's being reset every single reboot.

ozziebear

Hi...Same here. Autopilot switches off and Active threat Control changed to aggressive on each startup.

morrigan25

Hi geordie,

May I verify, when did this issue started?

Have you modified any settings prior to this issue?

Please provide us more details to better understand the issue.

Cheers! 

geordie

On 11/01/2017 at 9:29 PM, Sorin G. said:

Hello,

 

Please contact our support team via bitsy@bitdefender.com and also attach the Bitdefender Support Tool log to further investigate.

http://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html

Morrigan25,

are you BD support? It is they who need to understand the issue. That post is over 6 months old and as I have explained the issue quite simply, there is no pattern, no reason why it behaves so erratically