Auto pilot switches off and Active threat control changes to Aggressive after every reboot

I have my autopilot switched on. After all it is allegedly one of the Prime USP of BDIS 2017!!!

So, why is it that every time I switch my PC back on the autopilot has been switched off? Also, the Active threat control level has been change dto Aggressive from Normal?

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Sorin G.

Hello,

Please contact our support team via bitsy@bitdefender.com and also attach the Bitdefender Support Tool log to further investigate.

http://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html

Jee

I have the same issue - Every startup it switches the Auto-Pilot off, and alerts me my "device" is not protected. It took me some time to figure out my "device" is no-protected just because the auto-pilot is off ... but I can't figure out why it's being reset every single reboot.

ozziebear

Hi...Same here. Autopilot switches off and Active threat Control changed to aggressive on each startup.

morrigan25

Hi geordie,

May I verify, when did this issue started?

Have you modified any settings prior to this issue?

Please provide us more details to better understand the issue.

Cheers!

geordie

On 11/01/2017 at 9:29 PM, Sorin G. said:

Hello,

Please contact our support team via bitsy@bitdefender.com and also attach the Bitdefender Support Tool log to further investigate.

http://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html

Morrigan25,

are you BD support? It is they who need to understand the issue. That post is over 6 months old and as I have explained the issue quite simply, there is no pattern, no reason why it behaves so erratically