false positive

I'm getting reports of a file which I know is reported incorrectly. I can recover the file without problem, but then the same thing happens again.

Google tells me such files can be excluded, but Google also tells me that older versions must be very different since I don't have the same menu choices and options.

I'm running Bitdefender Internet Security 2017

Please advice how to announce files which need exclusion

Thanks

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Comments

Sorin G.

Hello,

In the Malware section where I moved your thread there is a announcement on top of the threads with a link to our submit tool.

http://www.bitdefender.com/submit

Use the submit form to send the URL/File to our labs.

Jee

I did a report as well but I just wanted to get to the exclusion list in the main application as well

Got that:

View Modules \ Antivirus \ Exclusions

Jee

It also seems that you can only add an excpetion, if the file is actually still there!

So, if it just got detected a "virus", and it has removed, you can't add it to the list, cause it's not there.

Then, it also seems that the file has to be there, while Bitdefender itself is being started up. In other words, when you start Windows.