Active profile stuck in Game mode after reboot, work and web browsing
No games, no Steam in active processes. Specs: Autopilot ON, Automatic Profiles ON, Real-time optimization ON - Bitdefender Antivirus Plus 2017 build 21.0.23.1101, windows 7 SP1 64bit (up-to-date). I also used the Bitdefender support tool to report this issue.
Comments
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Hello,
Thank you for taking the time to provide us with the logs.
Please let me know what ticket number was provided to you after submitting the logs.0 -
Hello Sorin G.
ticket 2017012400280004
I found an artisanal fix "lasa ca merge si asa" by complete uninstalling and reinstalling the BDAP 2017 and the permanently automatic game mode profile disappeared.0 -
Hello,
Glad to hear the issue has been resolved.
Most likely the product just needed a refresh.0 -
The bitdefender support found the culprit: Intel® Driver Update Utility v2.6.2.4, respectively esrv_svc.exe found in "C:\Program Files\Intel\SUR\QUEENCREEK\" - I simply uninstalled this application.0