Safe Pay Error Status 0xc0000020


Hi 


Every time I try to access Safe Pay I keep getting a message - 'Safepay - Bookmarks:obk exe - Bad Image


c:|windows\system36\D3D10warp.dll is either not designed to run on windows or it contains an error'. Error status 0xc0000020.


 


Any ideas as to what to do? 


Cheers


Susiej26

Comments


  • Hello,


     


    If you have Malwarebytes or HitmanPro on the machine please uninstall them and try again.


    Should the issue persist afterwards I recommend a fresh reinstall of the application.


    www.bitdefender.com/uninstall