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Safepay Bookmark Edit - BD Antivirus+ 2017
It's easy to ADD bookmarks. However, once added, how does one DELETE or CHANGE their orders? I read in some posts mentioning small "x" in the upper-right corner of the bookmark icon but can't seem to find it.
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Safepay Keyboard is not working properly.
I seem to be having issues with the Safepay Virtual keyboard. It pops up just fine and I can read it, but when I click on any letter to input a password, the password field remains blank. I have Bitdefender Total Security 2017, am running a Windows 8.1 OS, and use Firefox as my web browser. Any tips would be greatly…
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wireless keyboard
why doesn't some wireless keyboards work with safepay. It's not my keyboard or the websites because when I don't use safepay on the same website using my keyboard it works fine. I don't have a virus, trojan, malware or spyware. My keyboard works fine on other computers and other websites and there is nothing wrong with my…
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Data not filling on forms
Not able to fill in data on forms/logins using laptop keyboard. VK seems to work.
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file vault already opened
Hi, When I try to open a file vault I receive the message: "file vault already opened". I tried unlocking the file and it stays locked. Restarting the machine and unlocking the file did not fix the issue. Creating another file vault worked. The file vault is on a "subst" drive. It can not be used from it's actual location,…
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How to delete file vault, password forgotten
I have created file vault for first time and the password which I put was not getting accepted. Fortunately, no file I put on that drive. How to delete the vault and the virtual drive.
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Safepay Icon
Is it possible to move the Safepay Icon from the top right corner of the screen to some other location?
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Wallet?
How safe is Bitdefender Wallet?
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Must restart Firefox to see Wallet icon
I finally was able to get Wallet to work on the Firefox browser, however, when I first open Firefox it doesn't show the icon in the upper right tool bar. The Wallet prompt to sign in pops up as normal and I sign in - but the icon still doesn't appear in the tool bar. I have to close Firefox and reopen the browser for the…
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what happens to file vaults when upgrading products?
So I want to uninstall BD 2017 and install BD 2018. What happens to my existing file vaults. Will they simply be recognized as valid by BD 2018 once it's installed?
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Safepay Not Remembering Selection
I have told Safepay not to be activated when I go to a particular banking website, as it screws up the website. Safepay does not remember this, as each time I continue to get the dialog box to use it, ignore it, or not use it. Is this happening for anyone else?
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Can we print from Safepay
I need to print a hard copy of a bank transaction. In Safepay there is a printer icon, but when I click it a message appears saying: "Virtual printers are not supported in Bitdefender Safepay..." Is it true that we can't use the Safepay print facility in Safepay? John BD Total Security 2017, Win10
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Bitdefender Password Manager
It always shows up every time when I am starting up my computer. Is this how this software works? Waiting for your reply.
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Two Wallet Extensions in Chrome
Two different versions of the Wallet Extension for Chrome are showing the Chrome Settings to mange extension. One version is 21.1.9, the other is 18.21.5. I have done a repair of Bitdefender, which didn't change anything. Is this normal and expected? Furthermore, I found this because at the upper right in Chrome the icon…
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Safepay & Wallet
If I create numerous website entries within Wallet, each one requires a name to be added to it. When I go to a website within Safepay using a Wallet entry, is there a way to have all of the Wallet entries display this name field, rather than the URL & username? It would make it much easier to find, when you have a lot of…
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Offline Wallet still working in background
Hi, I noticed that even when I turn off the Wallet system/service, it still keeps working in background. Is it working as intended or it is a bug? I know the memory consume is very low, but yes, the curiosity is killing me. PS. I didn't install BD Wallet browser addons. Thanks in advance.
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File Vault questions
I'm just getting to grips with how this works. Few questions: - Is it possible to change the password I set for my file vault? - What exactly is the file vault? Is it a "hidden partition" on the hard drive? Or is it just an ordinary encrypted file with password protection? - If I want to remove my file vault, do I just…
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Parental Control not working
Hello. Since the last updates of the product, time schedule function added to parental control of BDIS 2017. This function effectively destroyed properly function of parental control, without any setting activated, my computer locked. Modifying the hours, no effect. Now is totally unusable parental control. Please, don't…
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Cannot Disable Safepay
How do I stop the safepay pop up? When I use a bank website, or even ebay, safepay starts and asks if I want to use it to open it. But no mater what I choose from the drop down menu, the pop up keeps coming up, even after I leave the website. The only way to make it go away is to restart the computer. How do I stop this?…
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Cannot invoke Safeplay in Standard Browser
I am running a trial of Bitdefender Internet Security 2017 under Windows 10 and am running into a problem with Safepay. It only works if I open a site from within Safepay. If I try to go to one of my banking sites in Firefox Safeplay goes crazy. When I type the bank’s url into FF it repeatedly opens new Safepay windows.…
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File vault not working correctly (as per manual)?
Using Win 7, Bitdefender Total Security 2017 (no idea what version as I can't find any 'About' screen) I created a file vault with a certain name in a certain location, opened it, put a file in it and then the following problems started. I couldn't lock it. * Clicking the second icon down, as the manual states, simply…
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Parental control feature doesn't perform a force shutdown
Hello. I have Bitdefender Total Security 2017 and use the parental control feature to monitor my nephew's activity on PC. I set the time feature to lock the computer after 10pm but my nephew has found a pretty simple workaround: he just click on the shutdown option and cancel the operation before it is finished. Wasn't it…
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Wallet locking system
Hello. After recent update (maybe month ago) wallet became asking master password every time i try to open it. Before this update i entered master password just once - when i turn on my pc and then i can open it without any problems and passwords. So i thought it was a bug and u will fix it. But wallet still keep asking…
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Wallet does not work with newegg.com
Wallet does not work with newegg.com
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Restart Bitdefender Wallet
Hello, Why I am getting lot a time error from Bitdefender Wallet? Also the plugin are not work in Firefox.
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Wallet "again" not working in Firefox
Hi, Firefox shows (since the last BD update) that Wallet is not verified for use in Firefox... Thanks for fixing this! Bernd
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Bitdefender Total Security 2017 Processes
I installed my upgrade to Bitdefender Total Security 2017 today. I want to end some of the bitdefender processes permanently. I want to end Bitdefender Safepay Agent (obkagent.exe), Bitdefender Wallet Agent (bdwtxag.exe), and Wallet Apps Agent (bdwtxapps.exe). I am unable to to terminate the processes, and i cannot delete…
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The wallet password
I wan't to change the wallet password but how do I it??
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File Vault Doesn't Work at All
I cannot open a File Vault once it is created. Here are screenshots of the errors I have gotten trying to use it. I think it's ridiculous that I paid so much for Bitdefender after reading rave reviews only to find that one of the main reasons I purchased Bitdefender over other options was the encryption tool that doesn't…
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Wallet and Outlook Spam Addon Not Working
I've got the latest BD TS installed (and updated) but the wallet addon for firefox (52.0.1) and spam addon on for outlook (latest) are not working properly. They are both automatically disabled and: 1. For Firefox, everytime i restart firefox, i have to go to addon, disable and enable wallet to make it work. Then it works…