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[Fixed] Can't download bank statements in SafePAY
When I use SafePAY to access my bank and then try to download the monthly statement I get a message that it can't download it. Why not? The statement is a pdf document. I think I should be allowed to choose whether or not to download it but can't find a setting that will allow me to do that.
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Bitdefender Wallet
Mine is a simple question how the do I turn off Bitdefender Wallet??
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Safepay is crashing with error 0xc0000142
Hi all Just installed Bitdefender 2017 Total Security. Found that I am not able to use Safepay. I am getting following error: The application was unable to start correctly (0xc0000142). Click OK to close the application. Has anyone else had this problem? Can anyone help me please? Thank you
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Bitdefender Total Security 2017 Ext missing in Chrome
I have Bitdefender total security 2017. and google chrome latest version. when i open settings in chrome, then extensions i cannot find that of bitdefender wallet extention. Can you please help?
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Safe Pay Error Status 0xc0000020
Hi Every time I try to access Safe Pay I keep getting a message - 'Safepay - Bookmarks:obk exe - Bad Image c:|windows\system36\D3D10warp.dll is either not designed to run on windows or it contains an error'. Error status 0xc0000020. Any ideas as to what to do? Cheers Susiej26
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Safepay can't start (obk.exe)
Hello. Safepay can't start, it gives the error "The application was unable to start correctly (0xc000142). Click OK to close the application" I have tried to let BitDefender Internet Security repair itself, and then Safepay works ... but only until BitDefender run update for the first time, then Safepay is broken again.…
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Can't shred files in Recycle Bin
From Windows Explorer, in normal folders, if I right-click on a file, I get a pop-up menu panel that includes Bitdefender with a submenu whose first option is File Shredder. Great. That gives me the opportunity to obliterate files with personal info. But in the Recycle Bin (folder), if I right-click on a file, I am not…
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How to clear informations synchronized in the cloud?
Hi to all, i have a question: i delete the db local file on my computer of wallet because i formatted. The informations on the db file they were synchronized in the cloud of bitdefender. How can i eliminate them? I saw that there is no client to access the cloud. For example with Kaspersky is possible to delete the…
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Configuring Safepay to Work Again
Hi, Safepay in Bitdefender 2016, used to recognise a number of banking websites and offer to open them for me. This no longer happens for me with Safepay 2017. I cannot find anyway of configuring it so that it does so again and have to invoke in manually from the Bitdefender application - am I mssing something or is…
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SafePay Conflict?
When I try to run SafePay I get the following dialog. I cannot remove Acronis.
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3 wallets appear on a freshly installed machine? Bought from ebay!
I hope you can help me, this has got me worried that my personal information may have been compromised. I couldn't afford a full price copy of your software so I bought one from ebay, it was a 3 year licence for 3 machines. I was sent an email with a download link and the software did not require activation. I'm assuming…
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How to Protect Separate Wallets
Hello all, I have BitDefender Family Pack installed on two Windows 10 PCs, one for me and one for my wife. I have created separate wallets for each of us. Both my wife and I have Android smartphones that I want the wallets available on. How do I ensure that her wallet is only seen on her PC and smartphone and my wallet is…
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Import from Dashlane to Bitdefender Password Manger
Hello, I'm using Bitdefender Total Security 2017, and im trying to import my passwords from Dashlane password manger to Bitdefender password manger, but Dashlane can export to (*.dash) and (*.xls) and (*.csv), and Bitdefender password can import just (*.db), so anybody have an idea how i can import my passwords from…
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Turn off Safepay
I'm running BD Internet Security 2017. How do I turn off Safepay- I don't want to use it. Thank you.
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Using SafePAY and another program simultaneously
I track my investments pretty regularly and record performance info in a Excel spreadsheet. I typically will access my brokerage acct and then open my spreadsheet so that the browser with the acct info and the spreadsheet share the screen. I can then type the info I use into the spreadsheet while I am looking at the acct…
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ssl
How can ik put off the SSL in Bitdefender security 2017? ik can't go to my bank.
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The only way to change wallet password is to delete the old wallet and start a new one? SERIOUSLY!
I am informed by BitD tech that the only way to change a wallet password is to delete the current wallet and start a new one. Most user realise that paswords should be changed regularly and the wallet password is no exception, but apparently BitD is blissfully unaware of this. Do they seriously expect users to go to all…
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how to delete Wallet database
Hello! I created Wallet database just for testing it. And somehow ;(( I did not write down password for it. A week later I cant remember it. It was like testing password, very weak and short, and I tried and tried to enter it but cant guess it. Wallet database is synced with my online account. I tried to delete…
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How secure is to use Safepay over Public WiFi?
Is it secure to use Safepay over Public WiFi, let's say, at the Airport?
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[Fixed] Some issues on Ebay
Hi, there is an already existing topic for Bitdefender 2016; the automatically fillin function for the wallet at ebay doesn´t work. But the hint there, the issue was fixed with Bitdefender 2017, isn´t correct. I recently updated and most of the time my login datas are filled in for most of the saved pages but Ebay.....hmm,…
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Parental control is not working
I'm desperate, or I do not know how to install it or it does not work. I think I've created an user for my kids, but They could access to any web
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Safepay Bitdefender security 2017
I am form the netherlands. When i go to my bank site and login on that site i see only the html source on my screen. How can i fix that problem? ( sorry for my english)
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Prevent silent Parental Control enable in multi-PC license account?
Hello, I bought a multi PC license shared across family a.dult members. The bitdefender central account is shared between us. I've noticed that any of us can silently enable the parental control on the other pc spying or blocking by joke some website. I want to prevent such behavior but can't find any way to stop it. Why…
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Are all passwords and logins in Password Manager saved on my BD account or just in the software?
My question is, is it saved in the 'cloud' together with my Bitdefender account, or I will lose all saved WWW passwords and login after I reinstall Bitdefender?
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Wallet/Portfolio Password Lost
I have forgotten the Wallet/Portfolio Password (really I have inserted it incorrectly, but in the same way, even to the verification and so I do not remember how I had written), and I would at least be able to delete the Wallet/Portfolio, and after create a new one.
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obk.exe crashes when starting SafePay
As the title states, whenever I try and start SafePay from FireFox (by opening a bank site, for example), I get a message that obk.exe has encountered an error and has been closed. This only happens once but after that I can no longer open SafePay from my browser but have to open SafePay manually.
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SafePlay and TrueImage
With Bitdefender 2016, Safeplay was complaining about TueImage Scheduler being not compatible with Safeplay. Is it the sane thing with BitDefender 2017? Martin
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[Fixed] Amazon
Since updating to Bitdefender Total Security 2017 I'm not able to logon in via Wallet to any Amazon web site. No problems with any other web sites so far.
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Wallet is turn off upon restart
Hi,I have recently updated from 2016 to 2017 Total Security and I noticed that when i fresh boot into Windows, Bitdefender doesn't prompt me to enter a password to unlock wallet. Then, when I look under Privacy > View Module > Password Manager setting, it said Wallet is off. I have use the uninstall tool then reinstall…
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Hotspot protection is turned off sometimes
After Bitdefender 2017 installation I noticed that hotspot protection was off in Safepay (it's strange because it was always enabled in 2016), I enabled it and some days it works good. Today I opened Safepay and it didn't work again. Is that a bug? Why it turns off even if I turn it on? BiS 21.0.18.898, Windows 10 AU.