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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Reset folder options not working
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Hello,
Please contact our support team using bitsy@bitdefender.com and provide them with the logs from the Bitdefender Support Tool.
https://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html0