BitDefender Menu Firewall ON but...

When I go into my BitDefender Total Security 2017 menu it shows all is well. SEE ATTACHMENT_A.JPG

Both Firewall are off? SEE ATTACHMENT_B.JPG

I tried to turn on BitDefender - nothing. I tried to turn on Windows - nothing. SEE ATTACHMENT_C.JPG

I "repaired" - rebooted and firewall was working. BitDefender updated and restarted - window firewalls no longer working BUT BitDefender shows it is working on ATTACHMENT_A.JPG

HELP!

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Sorin G.

Hello,

It would seem Windows Security Center is not detecting the Bitdefender product.

I would advise doing a fresh reinstall of the product, removing it with the Bitdefender Uninstall Tool afterwards installing from Central.

http://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2017_UninstallTool.exe

Csaba Kovacs

19 hours ago, vpnavy said:

When I go into my BitDefender Total Security 2017 menu it shows all is well. SEE ATTACHMENT_A.JPG

Both Firewall are off? SEE ATTACHMENT_B.JPG

I tried to turn on BitDefender - nothing. I tried to turn on Windows - nothing. SEE ATTACHMENT_C.JPG

I "repaired" - rebooted and firewall was working. BitDefender updated and restarted - window firewalls no longer working BUT BitDefender shows it is working on ATTACHMENT_A.JPG

HELP!

1. Turn on windows firewall

2. Turn off bitdefender firewall

3. Reboot

4. Turn on bitdefender firewall

5. enjoy

vpnavy

Thank you all for your responses. I searched and found many others experiencing the same problem. I am trying to decide if I should "play the game" or just uninstall and go with another product. Seems that BitDefender has a problem with no apparent solution other then to uninstall, remove all traces and reinstall - might need a million customers to experience the same problem before it is figured out.

Again - thanks all for your help.