Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

How can I purge logs without reboot

Options
MoonCat
MoonCat
edited March 2017 in General


So I finally found where my disk space has been disappearing off to:


ignis_internal_log.txt and ignis_traffic_log.txt  at C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall are currently using a total of 22GB. *slow clap*


 


How can I :


- delete them without rebooting?


I could not find a purge option in BitDefender TS2017. 


I dont have access to that folder to delete them manually. And I cant take over ownership of the folder because I assume BitDefender is always using it and blocking these attempts.


And I cant turn off BitDefender.


- stop logging or limit file size?


I have no use for these dont want the problem to reappear in the future


 


 

Comments

  • Sorin G.
    Sorin G. ✭
    Options


    Hello,


     


    This issue has been resolved in the latest build and the product forced a purge of all the logs.


    Please let me know what Bitdefender build version you have installed.


    Also check if the files are still present on the machine.


    Should they still be there, try to run a manual update from the main Bitdefender interface and reboot after the update is done.


    There is no "no reboot" option sadly.

All Time Leaders

Categories

Defenders of the month