Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: [email protected];
You may obtain a refund by contacting [email protected] within 30 days of your initial purchase or of the automatic renewal date.

Thank you for your understanding.

Missing renewal

My subscription expires in 2 days and i received a discounted offer in the mobile app, which i bought via google. I have the payment confirmation (from e-banking) but there is no renewed subscription. Please help.


  • Hello,


    Please contact our support team via [email protected] and provide them with your email address that houses your Central account and order number

    Commercial requests have no place on the forum due to their privacy requirements.

This discussion has been closed.