Only Windows Classic theme available

ika298

I'm using WIndows 7. After I upgraded to Bitdefender 2017, my windows automatically changed to classic theme. And I cannot change to other theme since they are all disabled in my control panel. Sometimes after I restart my PC, it will return to Aero theme. sometimes it does not. Totally hating this! I WANT MY AERO THEME!!!

GregJS

The same thing has happened to me.

In addition to that my firewall has been disabled and I can't get that up and running either.

I'm running Bitdefender Total Security.

Sorin G.

Hello,

 

Please contact our support team via bitsy@bitdefender.com and provide them with the logs from the Bitdefender Support Tool.

https://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html

 

LaurentR

Hi,

 

I have the same issue. Any news on this topic ?

Regards

Spunky Monkey

We are having the same issues. Is there a fix for this, yet?

Sorin G.

Hello,

 

Well Greg's issue with the firewall was resolved by our support team , there was no mention about the Aero theme.

I would advise you all to update your video card drivers to the latest available version. Also update your Windows and see if the issue persists afterwards.

Greywacke

After installing BitDefender and re-starting my desktop appearance has changed.  The colors on my taskbar are now gray rather than black; my "show desktop" icon is almost invisible, and the items on my "start" menu have been re-arraigned.  No changes in function but what else has been changed that I haven't seen?

LukAda

On 23.03.2017 at 6:53 PM, ika298 said:

I'm using WIndows 7. After I upgraded to Bitdefender 2017, my windows automatically changed to classic theme. And I cannot change to other theme since they are all disabled in my control panel. Sometimes after I restart my PC, it will return to Aero theme. sometimes it does not. Totally hating this! I WANT MY AERO THEME!!!

I have exactly the same problem with AERO. Please solve this problem.

Sorin G.

Hello,

 

I was finally able to reproduce this issue, after numerous tries.

Our devs have been informed and they are working on a fix.

Thank you for all for your time.

JOE WONG

Try the following link.

https://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-could-not-connect-to-the-system-event/e8de1ee3-159f-4dae-9e9e-9a648cd85478