BD Icon Grayed Out


On my PC I find the BD icon in the notification tray grayed out. I look at Services and will find the BD Virus Shield service stopped. I restart the service and all is ok. This has happened at least a half dozen times.


Any idea why this is happening?

Comments


  • Hello,


     


    What windows version and build are you running on that machine ?


    What Bitdefender product and build?


  • I am running Windows 10 Professional, build 15063.14. I am running BD Total Security 2017.


  • Hello,


     


    Insider/Beta builds are not supported by Bitdefender.


    We recommend reverting to the live version of the Windows operating system to resume normal functionality. 15063.138