Unable to login or activate product on multiple computers

Kaiden Delmenico

When I go to login to central website it brings up:

Error 502 Ray ID: 3578e0f92d301d62 • 2017-04-30 07:44:58 UTC

Bad gateway

https://central.bitdefender.com/

this has been happening for over 2 hours now btw.

Also after installing BItDefender on 2 computers, I am unable to activate product due to page displays timed out,

Can we please have an ETA turn around time for when this will be back up and running.

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Comments

Kaiden Delmenico

Ended up speaking with online chat support, and it appears that they were aware of the issue and are in the progress of fixing it,

I tried to browse the central website again and it appears to be slowly working again.

Firdovsi

Hi Kaiden Delmenico,

Mostly, these kind of errors occurs of there is an ongoing maintenance. What you did in contacting the support was a wise action than fixing this on your own which might cause

further issues.

You can also try to update your browser.

Cheers!