Issue with Refund

Saibal Ghosh
Saibal Ghosh
in Bitdefender antivirus for mac


Hi,
     While buying Bitdefender for MaC at the last step after buying the software I accidentally clicked to buy an additional product which is .  1 x Bitdefender Install &; SetUp for Mac - 1 intervention (Order #: 59424873 ) I raised a ticket for the same with your support – Ticket Number 2017050715550005 on May 7th 2017. I got an email on May 9th 2017 from someone named Dragos Barbu of Retention & Loyalty Spet and provided option of full refund or extended subscription. For which I immediately replied to provide full refund. But unfortunately two days passed by and there is no reply from anyone. I consider this service highly nonprofessional and request you to provide appropriate steps to refund the amount ASAP.


Saibal

Comments

  • Sorin G.
    Sorin G. ✭


    Hello,


     


    Looking at the ticket, the case has already been closed and the refund processed. Please check your Inbox.


    Keep in mind commercial issues have no place on the a public forum.

This discussion has been closed.

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