Update error 613

Johndnorth
Johndnorth
in Bitdefender antivirus for mac


Cannot update. Error code (613)

Comments

  • Sorin G.
    Sorin G. ✭


    Hello,


     


    Please provide me with more details about the situation.


    What OSX version are you running on that device ?


    What type of connection do you have on that device ? Cable / Wi-Fi ?

  • Rasculatul
    Rasculatul
    edited June 2017


    Hi,


    Same issue here (not sure if this has been answered in a different thread). Version of BitDefender downloaded from App Store: Version 3.8 (3.8.10600). OSX 10.12.5. Trying to update from Mac Mini Late 2012 via WiFi. Any assistance is definitely appreciated.


    Thanks in advance for all your help.

  • Sorin G.
    Sorin G. ✭
    edited June 2017


    Hello,


     


    1. Use Go to Folder and access this path:


    ~/Library/Containers


    2. Delete the folder "com.bitdefender.virusscannerplus"

    3. Reboot and perform a manual update: Open the Virus Scanner Plus app and press Command-U

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