What does Generic.FTP.DownloaderA.88134B0D malware alert mean??

Hi! I am receiving a Generic.FTP.DownloaderA.88134B0D malware message in Control Panel but without more details (Bitdefender just says that it has been eliminated). How I can to get more information about this malware... this alert appears two or three times a day, but I don't know what I must do... Is it a real malware? Thanks in advance for your help

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Danielst

Hi Ruclamo,

Please write us at bitsy@bitdefender.com and attach a bdsys log so we can investigate the notifications you receive. In order to create a bdsys log, use this article:

http://www.bitdefender.com/support/total-security/-490.html

Thank you,

ruclamo

Hi Danielst. I sent a mail to @bitdefender.com with the bdsys file, but in response I got a message in Spanish that I don't understand (despite I speak Spanish); this mail message includes a link to a file download outside Bitdefender that is not reliable for me. I wrote again but I got the same answer. Could you read it and explain me? Thank you a lot.

This is the message:

*****************************************

Estimada Ruth,

Gracias por confiar en las soluciones de seguridad Bitdefender.

Por favor, preguntar al cliente para descargar la herramienta desde esta ubicación y para ejecutarlo:

http://powerevents.codeplex.com/downloads/get/198928

Después de abrirlo, en el centro de la ventana debe seleccionar el "consumer types" antes de que el llamado "fuckyoumm2_consumer" aparecerá en la lista de "list of consumers" (justo debajo de los tipos de consumo).

Seleccione "fuckyoumm2_consumer" cuando aparezca y haga clic en Quitar ( Remove ).

Al final, debe actualizar Bitdefender y ejecutar un análisis completo.

Ruth, esperamos haber sido de ayuda y no olvide que ante cualquier duda puede ponerse en contacto con nosotros desde donde le daremos respuesta a todas sus dudas con toda la celeridad que nos sea posible.

Atentamente,

Jorge Georgescu

Bitdefender Atención al Cliente

Danielst

Hi Ruth,

You have an e-mail in English with the steps to solve this issue. Please check it and reply there.

Thank you,

Firdovsi

When I double check it at the internet based from my research the one that you receive is a trojan virus.. meaning to say that this virus is not replicable or it will spread manually.. and the security risk is low compare to any other virus. But just to let you know it is still a threat so it is much better to be safe than sorry.