vsserv.exe every day problem...

Hallo,

I agree this Program, what is problem?

Quote

Name der fehlerhaften Anwendung: vsserv.exe, Version: 21.0.25.92, Zeitstempel: 0x5926cd41

Name des fehlerhaften Moduls: ntdll.dll, Version: 10.0.15063.0, Zeitstempel: 0xb79b6ddb

Ausnahmecode: 0xc0000374

Fehleroffset: 0x00000000000f775f

ID des fehlerhaften Prozesses: 0x638

Startzeit der fehlerhaften Anwendung: 0x01d2ef1b01d60010

Pfad der fehlerhaften Anwendung: \Bitdefender\Bitdefender 2017\vsserv.exe

Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\ntdll.dll

Berichtskennung: b1a77958-6c11-4a57-9b69-9aba7353afef

Vollständiger Name des fehlerhaften Pakets:

Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

I use Windows 10 64bit (1703) Germany.

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Comments

jibi049

I saw similar issues in my event viewer, also for dmiface.exe but Bitdefender still does its job. Weird

morrigan25

Hi,

Have you done these steps to exclude that .exe file?

To prevent it from blocking certain applications, you need two process exclusions for those applications, one for the On-access module and one for the AVC/IDS module.

To enable process exclusions in Bitdefender Control Center, follow the steps below:

Log in to Bitdefender Control Center;
Go to Policies page;
Click the Add button on the uppper left side of the page to create a new policy;
Go to Antimalware > Settings > Custom Exclusions;
Check the Custom Exclusions box;
Choose Process from the Type menu;
In the Files, folders, extensions or processes column, type the full path to the application you want to exclude from scanning;
Choose On-access from the Modules menu and click the Add button to add the application to the exclusions list.
Repeat steps 4 to 8, but select AVC/IDS from the Modules menu.
Click Save to send the policy to the target machines.
Reboot the target machines.

Cheers!

FrankF

I'm getting the same issues.. Thank you for the help, but VSSERV.EXE is actually party of BitDefender.

kfesm

On 7/11/2017 at 12:11 AM, morrigan25 said:

Hi,

Have you done these steps to exclude that .exe file?

To prevent it from blocking certain applications, you need two process exclusions for those applications, one for the On-access module and one for the AVC/IDS module.

To enable process exclusions in Bitdefender Control Center, follow the steps below:

Log in to Bitdefender Control Center;

Go to Policies page;

Click the Add button on the uppper left side of the page to create a new policy;

Go to Antimalware > Settings > Custom Exclusions;

Check the Custom Exclusions box;

Choose Process from the Type menu;

In the Files, folders, extensions or processes column, type the full path to the application you want to exclude from scanning;

Choose On-access from the Modules menu and click the Add button to add the application to the exclusions list.

Repeat steps 4 to 8, but select AVC/IDS from the Modules menu.

Click Save to send the policy to the target machines.

Reboot the target machines.

Cheers!

The applications:

vsserv.exe

updatesrv.exe

seccenter.exe

bdwtxag.exe

bdagent.exe

ProductAgentService.exe

are up and running by default, beeing parts of the Bitdefender core apps.

No need to exclude them like any other third part apps. It is a senseless suggestion.