Malware undetected by Bitdefender

cableghost

My PC was infected by malware. Specifically, it affected my Chrome browser...opening spam tabs regardless of what I clicked on. Although I'm still trying to figure out how it got installed, I did get it cleaned out, though not with any help from Bitdefender, and that troubles me.

It took a combination of Malwarebytes & AdwCleaner to ID and clean it out. Here's something that's interesting...once I installed Malwarebytes, it immediately ID the spam popup browser sites and stopped them, when all along, BD was allowing those sites to open.

I have every possible security-based option enabled in BD, get updates every 3 hours, Chrome is NOT listed as any type of trusted program, etc. How did this malware get past BD, and why wasn't BD stopping the spam sites from opening?

 

cableghost

Bump. This would seem to be fairly serious...BD did not stop the malware/adware from being installed, and then did not stop the spam tab pages. I then installed Malwarebytes, and it stopped the spam pages and found the suspect files.