preparing your product...hangs forever
downloaded the 400mb with no issue. now 45 minutes later the preparing splash screen is up . i did use the official uninstall tool to uninstall another bad install i had to shut down. i uninstalled everything else off the machine i had used before.
edit: ok got to the installation but when i try to log in it says cannot connect to server. but it has to be connecting because if i enter wrong name or password it knows it