Safepay doesn't work with all browsers except IE
Comments
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Hello,
Please follow the steps below for Firefox :
- open Firefox
- press on the menu button in the upper right that looks like three bars one under another
- go to Options
- go to Advanced > Certificates
- press on View certificates
- go to Authorities
- delete any Bitdefender entries in the list
- press on Import
- navigate to C:\Program Files\Bitdefender\Bitdefender Security\mitm_cache
- select fake-ca.crt and press on Open
- check all the boxes you are prompted with
- press on next until the certificate is installed
If the issue is solved for Firefox by following the above steps, please import the certificate with the other browsers as well.0 -
Central update is not possible?0 -
Thank you for your advice, however it does not work. Firefox seems use Symantec certificate to verify the website.0 -
I imported (or tried to - see below) the fake-ca.crt. (I am not sure why a presumably valid certificate is named "fake" but whatever.) I checked all the boxes and did not get an error message.
When I went back to view certificates again Bitdefender was still not listed so I am not sure I successfully imported it. Nor does it list any "fake" one. LOL
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Hello,
Please create a new Firefox profile and let me know if the issue persists.
- open Command Prompt (Admin)
- type in the command start firefox -p and hit enter.
- click on the Create Profile button and follow the on screen instructions.0 -
Hi Sorin
I created a new Firefox profile, deleted the old one, manually import your certificate "C:\Program Files\Bitdefender\Bitdefender Security\mitm_cache\fake-ca.crt". However SafePay still doesn't work. It doesn't work on IE too.
On 2017/9/29 at 8:29 PM, Sorin G. said:
Hello,
Please create a new Firefox profile and let me know if the issue persists.
- open Command Prompt (Admin)
- type in the command start firefox -p and hit enter.
- click on the Create Profile button and follow the on screen instructions.
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