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Importing Data from Last Pass to Wallet.
Is there way to import my data [websites, usernames, passwords, etc] from my Last Pass Vault into my Bitdefender Wallet. It didn't look like there was a direct option to do this, but is there a work around for doing it? For example, could I enable both in my Firefox browser and as I visit each of my last pass vault…
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My Bitdefender Premium VPN is continually disconnecting and I can't re-connect....
Despite contacting Bitdefender on numerous occasions over the last couple of months and submitting various tickets describing the problem, I still cannot connect or indeed get the VPN out of the disconnecting state. The only was is to un-install it and re-install it. The VPN works fine... but then after shutting my laptop…
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Parental control doesn't work
Hello. I installed BD Total Sec. 2018 on my notebook (win7 pro). I created a child account, normal windows account, not admin. I created child profile on BD Central and selected the windows child account on the device. So, no activity is reported, not log of sites opened and, if I try to open a pr0n site....it works some…
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Cannot Add Other Domains To White List.
I cannot add other domains to the white list to open automatically, the only way they are added is if they are recognized as banking sites & safepay asks. In previous versions when the site was added to safepay bookmarks it was added to the white list with the choice to open automatically. This is no longer the case eg…
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Password Manager Password
Is there a way to open password protection one time during a session? I am constantly asked to sign in ... it's annoying
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Does Bitdefender VPN keep logs?
Hello, As the title says, wondering if the VPN service from bitdefender keeps logs. I've read a lot of negative things online about Bitdefender's VPN, but I trust their other products. Rather than believe everything I've read, I am curious what people here think. Do they log their traffic? Is the speed really as promised?
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Premium VPN...
Hey, first off the 200 MB you give to people so they can "test" the VPN, its just way way way way to little, i could not test with the 200 mb, cant even run a speed test with it, so i wrote your support about it, i just got we will bla bla bla, really poor if you ask me, i know you dont but i still tell you it is poor The…
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VPN - Impossible Choose Country on Mac
I would like to have an American IP address. In the VPN app, there is a selection of countries. However, the list CANNOT be scrolled. United States starts with "U" so it is not on the screen so it cannot be selected. Pretty major bug, eh! Would be great if this profound defect could be fixed. Thanks. This is Mac Mojave.
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Cant delete local disk created by file vault
Hi I wanted to try out the file vault system. It created a local disk on my computer and i want to get rid of the local disk but when i delete it through bitdefender it doesn't delete the disk. I've tried computer management but the drive doesn't even exist. Help Please
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Delete a wallet
I have forgotten the password to my Wallet, so I created a new one & that is now active. How can I delete the old wallet that is no longer the active one? There does not seem to be an option to do this.
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Anti-theft lock
Hi, We've been recently robbed and they took a laptop. I've gone to MyBitdefender to lock it but not sure if it worked. Can you provide me with more info and details about it? And the "Wipe" function as well? Thanks in advance, John
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Many items have been disappeared from wallet
Hello, Basically after rebooting my laptop, I noticed that many websites have been disappeared from my wallet, I have no idea what happened. I didn't make any changes to the wallet What could be the reason of this issue? is there a way to fix this? Regards
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Mr
Vpn not installing
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Firefox disables Wallet
Firefox v62.0 64bit has suddenly disabled BitDefender wallet. Windows 10 v1803 OS Build 17134.228
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Bitdefender installs SSL certificate (FireFox, Win 10) that has issues
I have recently had error messages accessing portions of https://myaccount.sdge.com (my electric utility). I get an error that cookies are not properly enabled. I also have a virtual installation of Win 10 on the same PC where the error does not occur, although the OS, browser, and security settings are the same. This…
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How to fill in information into email tab in wallet?
Like my title, I faced this problem when I to set up auto sign in for my gmail account in Google Chrome. I have no idea what information needed to be fill in the form (screenshot(65).png). which one is for email address? gmail sign in page? What to be fill in "email cilent", "email url"? Please help.
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Bitdefender VPN Error Code: 3
Hello, when I try to connect using the VPN it shows the error code 3, the message says that I've exceeded the devices limit, but I have only 2 devices enabled. I've just updated my OS from Windows 8.1 to 10
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VPN does not connect in any way
I am trying to connect the VPN but only appears "connecting", I have reinstalled the program and it continues the same way Windows 10 Pro 64bit - v1803 (17133.1)
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How to disable SafePay in BD 2018?
So I recently jumped ship from Kaspersky to BD due to news reports and favourable reviews of BD. I enabled SafePay but so far it has messed up a couple of transactions and left me with blank SafePay Browser screens so I am now trying to disable it without any luck. The documentation here…
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Password Manager My Wallet password
Has anyone had any issue with the Password Manager not accepting your My Wallet password? I have had no issues with the feature until after it updated the program this morning and I restarted my PC. After that the My Wallet password no longer worked. Very frustrating.
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VPN for iOS (iPhone) --which versions?
Which versions of the iOS does Bitdefender support (for VPN functionality)?
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Chrome and Firefox saves passwords and i dont want them to.. only Wallet
Hi! I started using Wallet. Settings are that Wallet asks for password on each starting of web browsers. Problem is that Gmail is remembering password in its cache or cookies. So i restert computer, start Chrome or Firefox, then decline to enter Bitdefender wallet password. i go to gmail.com and still just log in…
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vpn for iphone
Is bitdefender vpn gonna be available for iphone anytime soon?
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VPN DNS
Hi When I check with dns leak tool like dnsleak.com I still can see my ISP DNS. I have found out that if I change DNS settings in Windows from automatically to google I can solve this issue. Problem is that I have to change dns settings for my main network connection, not VPN connection in control panel/network…
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Bitdefender VPN premium does not connect anymore
Since yesterday evening, Bitdefender VPN Premium refuses to connect to a VPN server on my Windows 10 Home system. It starts to connect automatically, but after a few seconds, the message appears dat VPN is not connected. This is kind of strange, because on my Android smartphone, the application connects immediately. Anyone…
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Safepay and VPN
Hi... I see that BD has recently added Hotspot Shields' VPN to their security suite. I also see that Safepay has the option to automatically connect to the VPN when the Safepay browser is opened. Can anyone tell me exactly what extra security is provided by using the Safepay browser with the VPN enabled.
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firefox quantum - safepay support?
After update to latest version (57) bitdefender says in safepay options that firefox is not installed. Any chance safepay wil support it soon? Btw edge support? Thanks!!
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Exporting Wallet other than .db format
I know you can export your wallet as a .db file, but what if your a bit concerned your computer is about to crap itself and you'd like a hard copy of your current login details etc to print and stash somewhere safe as a backup? Can you do that with BD Wallet? I'd just like to print them out somehow.
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VPN on IOS
I use BD VPN on my pc, laptop and smartphones. Is it posible to use it with my IPAD
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Need help with the wallet
I am new to BD and hope maybe there is someone out there that can help me. I asked support and they say they will send me a user manual. I have already got one and the answer is not in it. When you are in your wallet and have set the url of the site you want to go to it takes me to the site but I don't understand how you…