Unable to connect to server

Grey24

After updating windows 10 i downloaded and installed Bitdefender

Total Security 2018. Upon attempting to activate i received a

cannot connect to server message.

 

                                               Mike

Drecky

Hi,

I have the Unable to connect to server error

I did a ping nimbus.bitdefender.net , latency 27 ms

Did a ping bd.bdnc.net

 

Ping request could not find host bd.bdnc.net

nimbus.bitdefender.net gives bad request.

 

Using Windows 7 64-bit

 

Two months ago I had a PClock infection, installed "K" afterwards, but I uninstalled and cleaned registry. Maybe this has to do something with my Bitdefender issues.

Any help?

 

Read this thread:

Do I need special files?

/index.php?/topic/68230-unable-to-connect-to-the-server/&do=embed">

Please help me further.

 

Sorin G.

Hello,

 

Please disable any VPN/Proxy services you may be running.

Ensure that there are no other security solutions on the machine.

If the above steps yield no results please place the attached file in the folders below :

C:\Program Files\Bitdefender Agent

C:\Program Files\Bitdefender\Bitdefender Security

C:\Program Files\Bitdefender\Bitdefender Device Management

Alternatively you can add the Google DNS to your network adapter.

https://developers.google.com/speed/public-dns/

bdnc.ipv4