Gen:Variant.Razy 172058

Hi, 2 days ago BitDefender blocked on access threat named Gen:Variant.Razy 172058 . For these 2 days I have been trying to clean the virus with numerous anti-malware and anti-virus programs, unfortunately, the virus is still there. I even tried system restore, also didn't work. I was wondering if someone could offer me some advice on how to remove it. The programs I tried are: Malwarebytes, Adwcleaner, HitmanPro, Bitdefender and Zemana . Malwarebytes and Bitdefender find some files and delete them, but after 30 minutes or so I get a notification from Bitdefender that it blocked another threat.

Thanks in advance!

Best regards,

Tisho

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Comments

Rampant

I recommend scanning in safe mode, removable media checked? Check the system and removable media, free scanner from Kaspersky lab.

Danielst

Hi Tisho,

If the issue still persists, send us a bdsys log at bitsy@bitdefender.com. To create the log, use this article: http://www.bitdefender.com/support/total-security/-490.html

Thank you,