Advanced threat defense


Greetings! I use Total Security 2017 and today I was prompted to upgrade to 2018 version. On completion the widget shows a red x and states "at risk". On checking the error, I noticed that the Advanced Threat Defense is not activated. I cannot do it manually. I updated several times and rebooted but to no avail. Please advise as to the next best steps to take.


Equipment:


Toshiba Satellite P755-S5270


Windows 7


RAM: 8GB


Absolutely no issues with BIS2017.


Thanks for any assistance

Comments

  • Tmod700
    edited September 2017


    44 minutes ago, macracus said:



    Greetings! I use Total Security 2017 and today I was prompted to upgrade to 2018 version. On completion the widget shows a red x and states "at risk". On checking the error, I noticed that the Advanced Threat Defense is not activated. I cannot do it manually. I updated several times and rebooted but to no avail. Please advise as to the next best steps to take.


    Equipment:


    Toshiba Satellite P755-S5270


    Windows 7


    RAM: 8GB


    Absolutely no issues with BIS2017.


    Thanks for any assistance



    Please take a look at /index.php?/topic/76646-advanced-threat-defense/" rel="">this thread as it contains what has been done by different users to resolve the issues with ATD and Win 7, Page 3 has several ways of patching the issue and obviously mine worked for me and it seems others have all had a slight tweak to the way they addressed it.


    BD says they are working on a fix so time will tell.

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