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Latest Changelog
A new Bitdefender Classic Line product update has been released with the following details: Release Language: English, German, French, Dutch, Romanian, Spanish, Portuguese, Portuguese Brazilian, Italian, Greek, Polish, Czech, Japanese, Korean, Turkish, Vietnamese Affected software: Bitdefender Total Security 2018…
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Past Changelogs
A new Bitdefender Classic Line product update has been released with the following details: Release Language: English, German, French, Dutch, Romanian, Spanish, Portuguese, Portuguese Brazilian, Italian, Greek, Polish, Czech, Japanese, Korean, Turkish, Vietnamese Affected software: Bitdefender Total Security 2018…
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Bitdefender total security asks for administrator password to update
On my children's computers I regularly see prompts for the administrator password to update Bitdefender. The children logins are not setup as administrators so they cannot provide it themselves. Why does Bitdefender need an administrator password to update? If you ignore the prompt then it will continue to ask each time…
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Bitdefender Free reboot required after each updade
Hello, I have a problem with Bitdefender Free. For almost a week after each update, he has been asking me to restart the system. After restart, it displays the message that the update was completed successfully. After 10-15 minutes when it does its next update it asks me to restart the system again to complete the update.…
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Bitdefender's "New Look"
What no percentage Progress???? It's like watching my computer scan into OBLIVION..... 19 more days I have to resub a yearly license and this is what I can expect from Bitdefender 2021? COVID -19 Pandemic and NOW THIS? REALLY?
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Bitdefender widget
This morning I lost my Bitdefender widget from my desktop and can't reinstall it. Can you tell me how to do this a.s.a.p.
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Bitdefender Free update failed -1011
From 21-07-2020 this error appears to me. I scanned the system with Malwarebytes and it did not detect anything, after which I reinstalled Bitdefeneder Free, but the error still persists. I contacted the technical support asking them if they have any problems with any server and they confirmed to me that the problem is not…
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Why do I keep getting a pop up about renewing my subscription?
I have 9 months left of my subscription, yet keep getting an annoying pop up message saying there has never been a better time to renew. No option to say "not yet" or anything, the bloody thing pops up on all my PCs every time I use them. There seems to be no way of stopping this from happening and it is extremely…
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Changing Time of Day for Updates?
I am kind of blown away that I am not allowed to choose what time of day Bitdefender runs its 12 hour updates (2018 version)? It updates every day @ 10:30am & pm. This was never an issue before, but now I wake up @ 5am every weekday, and my workstation in my bedroom wakes me up an hour after I go to bed! The only solution…
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latest update UI - how do we manual update Bitdefender?
Just got an update for Bitdefender with new UI. Looks pretty flash but the update button is gone on the Home screen. How do we do a manual update now?
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update runs for hours
clicked on update now and it has been "update in progress" for over three hours, clicked "stop" and nothing happened, closed and reopened same thing.
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Never able to do INITIAL update
Bought Bitdefender Antivirus Plus 2018 on 6 June, finished installation on 7 June. Program installed OK, but was not able to EVER update the database. EVERY attempt (once an hour times 35 days) and on two different computers failed. Get error code -2009 -- update encountered an error. Called support and got bad advise…
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30 minutes to autoupdate
This morning, I have my coffee and sit in front of my laptop, ready to read my email and the news on the internet. I see that my laptop was rebooted. I login and wait. And wait. And wait. I check Task Manager and see several BitDefender icons and installer running. 30 minutes later, I give up and walk away. I do not…
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Up to Date ,<> Update Now Meaning
My main panel reads Up to Date <> Update Now. My question is the Update Now a command, meaning I must Update Now or simple meaning I can use the at my discretion to update if I choose to? Using chat support two agents told me I must reinstall and one phone agent said every thing is fine and disregard Update Now. I…
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POP UP from Bitdefender
Hi, I have had a pop up from Bitdefender saying upgrade to 2018 version for free. No drama free upgrade ok but, I still have licences to use for the current version of Bitdefender AntiVirus Plus 2015 to last next 3 years to come. Questions- 1) Will licences still work? 2) Will the software work with Q9550 based system with…
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Recent Update - PC Doesn't Start
The recent Bitdefender update, the one that requires a restart, has now kept my computer from being able to boot. I originally thought it had something to do with updating to the Windows 10 1803 update, but I did a fresh install of 1709 and it happened again. Before anyone tries to ask, "How do you know it's Bitdefender?…
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Bitdefender stop being a bully to your customers.
I had the 2016 security suite installed and the other day Bitdefender tried to force update it. I use to be able to ignore the nag screen to update but now Bitdefender has taken away the choice to skip the upgrade process and will do a forced upgrade whether you like it or not. I don't want any software that takes away my…
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New Build 22.0.21.297
This may have included a fix for the slow loading of Chrome webpages for some. Also, it may have finalized a fix for the Wallet login issue. But this is just speculation on my part until a Changelog is posted. There have been additional links added to the /index.php?/topic/76599-how-to-find-your-bitdefender-build-version/"…
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Popup during PowerPoint presentation
I had a popup for Bitdefender during a presentation. The message said that it was going to restart the pc in 4 minutes. How do I prevent this?
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New Build 22.0.20.260
Some may have been updated to this build since around Sat., but mine just updated now. Windows 7 64bit PCs.
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15-20 minutes to autoupdate
When you just turn on the computer, is it normal to take about 15-20 minutes for the auto update start? Isn't it a security issue? NOTE: Thread is currently being used to investigate the issue causing virus signature updates taking more than 10 minutes to complete. We will update the status when a fix is delivered.
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Slow updates
I am also experiencing slow updates (around 20 minutes). This has only started happening in the past few weeks. Running W10 Creators Update.
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Constant lengthy updates + bugs
I am getting constant lengthy BD updates which is irritating and slowing down my PC. This wasn't the case on the 2017 BD version. Does it mean I've got some kind of error with my BD version or are the updates to fix bugs? BD 2018 seems very buggy - eg I have set BD Settings to show the security widget but it doesn't always…
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Bitdefender updated & now my computer won't restart
I'm sending this from someone else's iPad because after Bitdefender finally updated and required a restart, my laptop can't boot up. This just went from bad, to REALLY BAD! Now I can't use my computer at all. I have to use other people's devices to even communicate with you! Excuse the French but ****! You need to email me…
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Bitdefender can't update
Bitdefender can't update. The vsserv.exe is running non stop but can't connect to update, although it managed to update successfully once yesterday in between a heap of unsuccessful attempts. Doesn't seem to make sense that it would work one minute then not the next. On top of that, BD still takes about 14 minutes to load,…
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Frequent admin password prompts
I recently installed BitDefender Total Security 2018 on a number of computers. The users on these computers are standard users - not administrators. Very often, these users will receive a prompt for administrative credentials from "Bitdefender SRL". I assume this is BitDefender trying to update itself, and failing because…
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New Build 22.0.19.242
As with a new build, a re-start is required. There was also a follow up update of a smartdbv2.dat and heurinc.exc file. So be prepared that it may want to do an update right after the build update
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version 22.0.18.224 changelog missing
Hallo, changelog for version 22.0.18.224 is missing in the changelog forum thread. /index.php?/profile/201429-sorin-g/&do=hovercard" data-mentionid="201429" href="<___base_url___>/index.php?/profile/201429-sorin-g/" rel="">@Sorin G. could you please update the post when you will obtain the changelog? Thanks Simone
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How to determine the exact time of recent BD updates
When I look at my activity log, I see lots of successful updates, but the recent ones only show a number of minutes or hours since the update occurred. The ones from yesterday show a time of day. Without waiting until tomorrow, how can I find out exactly when the last update occurred?
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BD only updates from Admin account
I have BD installed on my Son's laptop (installed as administrator). The laptop has two accounts, one for him and the admin account. BD will only update when Windows is started from the admin account. Since it is often many days between my signing on to his laptop, BD has gone without updating for that period of time. Is…
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100% hard disk usage when update bitdefender every time
100% hard disk usage when update bitdefender every time, and have laggy experience how to solve the problem? is bug?
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Version update issue
I have two machines running BD2018 on the same account and I appear to have issues with one of them updating DB versions correctly: One of the machines applied updates to v22.0.18.222 and v22.0.18.224 automatically, however the other machine, even when left for a few days kept saying that it was up to date when checking…
