I just purchased Bitdefender Antivirus Plus 2018, downloaded and ran the installer. Its now asking me to sign in, but I receive the 'Unable to Connect To Server' error.
I just bought the license and installed Bitdefender. I have this exact same problem too. Ridiculous.
Me, i Format my computer then install my bitdefender i still have remaining more months but i got same issue with you can't connect. im doing and searching for fix for 4 hours now still nothing.
Maybe the login server is down or something considering all of us are having the same problem?
I dont know but when i create new account works,except for login account.
Same issue here
Same here! Thought my network was the problem!
Hey guys I also just renewed and installed Bitdefender 2018 Total security and installed on windows 10 Home. I received my confirmation email and clicked the link to confirm activation and now Bitdefender won't update. I randomly get the pop up window from bit defender to log in to Bitdefender Central but I get the exact same server error you guys are experiencing.
However, I can log into Bitdefender Central when I go directly to the site and see my subscriptions and covered devices but it won't let me activate there.
BITDEFENDER PLEASE ACKNOWLEDGE THAT THERE IS SOME TYPE OF SERVER PROBLEM ON YOUR END!
We apologize for the inconvenience this issue has caused you.
We had an unscheduled maintenance in the cloud that affected the login process.
The issue has been resolved.
I can confirm this and was able to log on on this morning.
I am also able to log on this morning.@Sorin G. is it possible you guys could add a banner of some sort to Bitdefender Central letting people know when the servers are unavailable? That should be an extremely simple addition, and make for a much improved experience for the customer.
Would recommend something like this also:
Forwarded this feedback as a feature request. Thank you.
I just bought Bitdefender (03.01.18) and I have the same Problem . What can I do?
It's been dealt with.
LOL Sorin, you do not need to apologize for a server, that has a lot of I/O (input and output). Many here expect a lot for paying almost nothing for security. Many even here use a hack key and then they come here doing MIMIMI. No need you apologize for Bitdefender Software.
Ah here thanks that BD acted fast on Meltdown and Spectre.
I am facing the same issue as described by "/index.php?/profile/212618-svfdfireman/&do=hovercard&referrer=https%253A%252F%252Fforum.bitdefender.com%252Findex.php%253F%252Ftopic%252F78046-unable-to-connect-to-server%252F" href="<___base_url___>/index.php?/profile/212618-svfdfireman/" style="background-color:transparent;color:#4588c5;" title="Go to svfdfireman's profile" rel="">svfdfireman". Please help me out.
I am facing the same issue as well when i reinstalled the bitdefender internet security 2018. "Unable to connect to server" when trying to login. Please help me.
Same here. Another unsheduled maintenance?
I have the same problem, it has been days since email support can not find a solution.
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