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duplicate in list of devices

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billh
billh
in Install activation


Hi. I have bit defender installed on 2 pc and an android device. However, it was necessary for me to change the motherboard of one of the pcs and this finished with the pc having a new bitdefender loaded  on my system even though it was still only one of the 3 originals installed. Bit defender is now showing that it is installed on 4 devices, two of which have the same computer name, instead of 3. Is there any way I can remove the duplicate (ie the old pc ) from the list of devices?

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  • Sergiu C.
    Sergiu C. ✭
    Options


    Hello , 


     


    From your Central account > My Devices > click on the device you wish to remove > then click on the 3 vertical dots from the upper right corner of the window that opens > select Remove. This will delete the device from your Central account. 

  • billh
    billh
    Options


    Thanks Sergiu. I have done what you suggested and successfully removed the duplicate.

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