Hello, I've been sending it for analysis several times, but still the Trojan file is known as a safe file
https://www.virustotal.com/#/file/b67314a5be7332cb43ce61e06784822f3a44212c3a4fa5f07c713dde5da26fda/detection
Are you using this link? https://www.bitdefender.com/submit/
If so you may just have to wait a little longer.
20 hours ago, BeFree said: Are you using this link? https://www.bitdefender.com/submit/ If so you may just have to wait a little longer.
I sent my last week and is still safe and all anti-virus file as a virus file to know
Hi,
Did you get a ticket ID?
1 minute ago, Sergiu C. said: Hi, Did you get a ticket ID?
Yes, I received it and added a month after sending it to the database and there is not much time for BitDefender to detect it.
Can you please post the ID so I can take a look over the case? Thanks!
1 minute ago, Sergiu C. said: Can you please post the ID so I can take a look over the case? Thanks!
The sample from 2018022016170002 is currently detected by our product.
I couldn't find 2018022308310002 in our system, if you submitted a different file with that ticket, please send it again. Thanks!
1 minute ago, Sergiu C. said: The sample from 2018022016170002 is currently detected by our product. I couldn't find 2018022308310002 in our system, if you submitted a different file with that ticket, please send it again. Thanks!
After a few weeks, the virus has been added to the database 2018022016170002 while all the antiviruses have been detected.