Running a Win 7 (64) system and had bitdefender running fine for several months on several computers. Recently, bitdefender would not go active upon start-up on several computers... On one computer, I uninstalled bitdefender and bitdefender agent from control panel and reinstalled, without a problem.
On another computer, I uninstalled bitdefender and bitdefender agent from control panel, but when I tried to reinstall, the reinstall would download a 320MB file, then unpack files for install, then give an error message that I was protected and bitdefender is already installed. From Control Panel uninstall screen, it appears that bitdefender agent reinstalls, but that bitdefender does not.
I tried uninstalling and reinstalling several times, with reboots, with the same error message. I tried the manual uninstall download/links from bitdefender website, but that doesn't clear whatever is preventing the reinstall. There appears to be no way of getting a new install.
Tried talking with tech support, but no assistance there. Was told my ticket would be escalated, but never received any follow-up emails. Very strange...but unless there's a quick fix, I'm moving back to ESET or AVAST...such a shame. Seems like recent updates are buggy and unstable on several machines.
