jpeg received by MMS could be a worm?

horia_m

I received a jpeg image by MMS (multimedia message on the smartphone), from Romania. It did not do anything on the phone.

As soon as I syncronised the phone with the computer, and the software made a copy of the jpeg image from the MMS to the harddisc of the Win7 computer, the following happened:

1)  the windows system started to open that jpeg in multiple windows (about 2 per second)

2) it was impossible to close the windows with the image

3) after restarting the computer, I could logon normally into windows, but the desktop disappeared (so called "black screen" fault), and the explorer.exe did not load.

I mention I use bitdefender 2015, windows 7.


Do you know of any similar situations? Is this possible, to receive a virus by image?

I checked the computer with a bitdefender rescue disk and could not find any virus.

I also could not find anything special with that jpeg image, and the mms did not contain anything else (at least nothing visible...).

Roxana G

Hello Horia,

We cannot say for sure if the JPEG was infected without analyzing the file. 

In order to verify if the issue is malware related, I recommend you to send us the JPEG and a Bdsys log at bitsy@bitdefender.com:

https://www.bitdefender.com/consumer/support/answer/1922/

Thank you!