Bitdefender Mobile Security & Antivirus cannot show anti theft message when mobile screen is locked
Dear Forum members,
Previously I am user of Mobile Security & Antivirus apps like Kaspersky , ESet and Norton. Now, I switched to Bitdefender Mobile security and Antivirus due to various positive reviews. But I am facing the following issues of Bitdefender mobile security.
1)I tried to test the anti theft functionality of it. So, I sent a message from Bitdefender Central to my mobile.Unfortunately the message was not shown on the mobile screen when my mobile was locked by me.If my mobile is unlocked it shows the message. I am amazed at its functionality.As the other anti virus apps shows message although the screen is locked.
2 ) When I sent lock command from Bitdefender Central it locks my mobile but does not show any message whereas other security apps shows message that this mobile is locked by ... security.Please return to its owner.The owner number is .. I think it is ideal for lost or stolen device.Why Bitdefender does not lock like this ?
3) Account privacy shows 3 leaks for my email account.As suggested by the app. I visited the websites which had leaks and changed passwords.Now , I opened My account details which leaks and I swiped from left to right and selected ok mark .Again the security shows same leaks.
I consulted Bitdefender customer support for fixing them none have helped me.
Please kindly help me.