I know that I can add this to list but it's possible to Bitdefender to check this file and mark this safe?
This is happening in this game https://steamcommunity.com/app/17570
https://steamcommunity.com/app/17570/discussions/1/1736588252372496593/
Hello Voikkari,
Thank you for reporting this.
We have sent the file to our Virus lab and we will get back with an answer as soon as possible.
The file is clean. Advance Threat Defense is a proactive technology and generally detects behaviors that are not specific to known applications.
This is why they are likely to detect * internal / custom / applications that are not necessarily widespread / popular *. But the Advance Threat Defense is meant to be tuned locally by clients, by way of exception.
If the application has an behavior out of the ordinary, it is most likely to be detected by Advance Threat Defense. However, if you trust the application, you may exclude its executable files :
- open Bitdefender
- click on Protection tab
- go to Advance Threat Defense
- click on Settings
- select Add applications to exceptions
On 8/24/2018 at 11:14 AM, Roxana G said: Hello Voikkari, The file is clean. Advance Threat Defense is a proactive technology and generally detects behaviors that are not specific to known applications. This is why they are likely to detect * internal / custom / applications that are not necessarily widespread / popular *. But the Advance Threat Defense is meant to be tuned locally by clients, by way of exception. If the application has an behavior out of the ordinary, it is most likely to be detected by Advance Threat Defense. However, if you trust the application, you may exclude its executable files : - open Bitdefender - click on Protection tab - go to Advance Threat Defense - click on Settings - select Add applications to exceptions
Thanks. Is there any other solution to check these files that create thread in here forum?
Like site where user can send file to checking?
Hello,
You may upload the False Positives or False Negatives to www.bitdefender.com/submit
