Android Central app no traffic in the past 24 hours

I logged into my bitdefender Central app today and noticed it says there has been no traffic report in the past 24 hours. I just streamed a 4k movie so I know there has been traffic through it. What is going on? Am I no longer being protected by the box2?

Find more posts tagged with

Comments

avalanch07

I saw that happen when my Box wasn't configured properly. Make sure that your router is properly set to bridge mode to the bitdefender box.

Dan Tudor

Hello USBoxUser, can you send us a PM with the email address that was used to set up the BOX?

We'll investigate from there.

Chronoptic

I have the same issue on iOS. Any solutions?

Michael_BD

Hello, we just released a firmware update (2.1.28.27) that will address this issue. Please let us know if you see traffic once you update BOX to the new firmware.

USBoxUser

Sorry for the delay on responses. This appears to have been corrected now. Thank you.

Chronoptic

Hmm. Looks like this issue fixed itself before the new firmware update. This firmware update did, however, fix the DNS issue where the box 2 would still use the isp servers even when I had set it to use something else. Thank you!!