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BOX 2 Firmware update
A new version of the Bitdefender Box Firmware (2.1.13-8) was released. The highlights for this version are: - Improved Device Discovery mechanism - Bug fixes for traffic information when BOX was installed as standalone router. - Other bug fixes and improvements
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Connect to Verizon FIOS ONT
I am planning on using Verizon fios and a Box 2. Can I connect my Box 2 directly to the FIOS ONT without a modem? Seeing as the Box 2 provide all network connections.
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Switching my devices from bitdefender box to total security
My "box" subscription ends today. I have purchased a new subscription to "total security" How do I switch my devices from the box to total security?
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Bitdefender Box 2
Is anyone using the Box 2 anymore. I don't see many discussions on the box and I have had issues with mine so I disconnected it. Is it worth the subscription to use it or is so outdated at this point?
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The port forwarding settings configured for Bitdefender BOX could not be applied
"The port forwarding settings configured for Bitdefender BOX could not be applied. A change in configuration may help fix this issue. Errors in applying network configurations for your devices may be caused by communication with other services or temporary unavailability." Hi, I am trying to Port Forward some ports from…
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How to access router after Bitdefender box installed?
Hi. Before I add Bitdefender BOX 2, my router can be accessed by going to 192.168.0.1 or x.x.1.0 for my Tp-Link Router. After I installed the Bitdefender BOX 2, I am no longer able to access it. Please advise. Thanks. Reason I want to access the router is because I want to hide a network from being visible to people.
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Impossible to register more than 1 Mac with 1 registered email address in the Box 2 subscription
Is it true that this problem which contradicts your product description has continued for more than 2 years? How long do you plan to take to resolve this problem? Is it true there is no target date to resolve this problem?
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Is there a policy on the maximum number of days before responding by email to a legitimate inquiry?
I refer to your 24/7 Email Customer Service. Is it true that for the past several months, on average, it often takes more than one week for you to respond by email? How often approximately does it take you at least 10 days to respond to legitimate 24/7 Email Customer Service inquiries?
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Bitdefender Box 2 down for a week now-Solved
[EDIT] My mistake. My email was redirecting my support ticket to my promotions email box. I have found the tech support ticket-Thanks guys I have contacted phone support, live chat, and email. Email was sent last Thursday. I haven't heard a thing. I was having problems with my internet and as usual, I performed a full…
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Bitdefender central port forwarding problems
I'm trying to set a new port forwarding rule for my pc in bitdefender central, both on my android phone and windows 10pc and I get a 'oops, something went wrong with your request. Please try again later' message in windows and a 'some rules failed, please review them' message on my android phone. there is no way to review…
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Is the bitdefender Box (any version) still being developed, updated and supported?
Is the bitdefender Box (any version) still being developed, updated and supported?
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disponibilité
Quand la box sera-t'elle de nouveau disponible?
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After Temporary Internet Disruption Box Remains Swirling Red
I’ve powered down my cable modem, the box itself, connected nothing else to the cable modem, powered up the cable modem and when fully powered up, I power on the Box, with nothing connected to it. Every time it goes into the Red Swirl, indicative of an internet connectivity issue or a problem connecting to the cable modem…
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AP mode VS Router mode.
I have BD BOX 2 and (6) ASUS XT8 in mesh. In router mode, ASUS UI has a lot of features and manages my 70 some devices very well. I have since set my router to AP mode and the BOX 2 is watching over things now. It's hard to get use to this and I'm wondering if it's worth it. Question: What is the advantage to letting the…
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Bitdefender Firewall Blocks Xbox Networking on PC
As title says after getting BD Internet Security 2020 Xbox Networking gets blocked on PC and I'm unable to play any online games that depend on it. There's nothing in the logs that BD blocks something it just doesn't work once the Firewall part is enabled. Pictures bellow. Once BD FW is on no server connectivity and once…
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Box 2 Subscription price vs. Netgear Armor?
I bought the Bitdefender Box 2 and am so far happy with it. However, today Netgear Armor was announced where you can buy a better router than what the Box 2 offers and get all the benefits of Bitdefender Box 2 with a subscription price of $70/year. What is up with that when your website shows the subscription price for Box…
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block the ADS on the kids ipads
Hi All is there a way to block all the ads and spam on the kids ipads? as you know all the apps have this ads and the kids keep clicking them thank you
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Virgin Media Box Cable (UK)
Hi, can anyone tell me if the BitDefender Box is compatible with the Virgin Media Cable set-top Box which I have here in the Uk, it supplies both Internet, Fibre, Televsion and Telephone
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BitDefender Box 2 Placement
Hi all. I'm looking at the BitDefender Box 2 and as I understand the setup, I would either (1) have the box as my router and set everything up behind it in bridge more or (2) set it up behind my router to clone the existing network. It seems like a lose out on major functionality of my mesh network in both scenarios. Is…
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Where is Private Mode option?
Where is the Private Mode detailed here? I have the latest Central and iOS updates installed but it isn't showing on the main Dashboard, detailed in the discussion posts at the end of this article
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Bitdefender Box traffic - Odd overnight activity
These are logs from my ISP server. As soon as I installed the Bitdefender BOX, I started seeing this overnight activity. Is this normal for the BD BOX? Uploading about 3MB & Download about 3MB every hour, whenever we aren't using our devices.
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Device appears both Inside and outside the BOX network
The device I'm using the BitDefender Central iOS app on to control the Bitdefender BOX, shows all the devices connected fine inside the BOX network. However it also shows that device a second time in the 'Outside BOX network' tab. It shows it 'At Risk' but with minimal details i.e. no mac address. Anyone know what's going…
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Feature Request - BD Box
I have been Box user since last 4 years and I haven't seen any significant improvements so I would like to provide list of improvements Bitdefender should provide for Box users. Firewall VPN (a. either provided by BD or third party support) Feature like PiHole (https://pi-hole.net) - to remove those pesky ads/ improves…
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Configure Box via network cable to laptop
So i just got my box and since I have a number of other network devices I thought the best thing to do is to just connect it to a laptop and go through updates and familiarize myself with the interface, as most of us do with any router, be that a consumer or a professional router. But there is nothing in the instructions,…
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Identify Devices
I have five devices covered by Bitdefender. One of my computers just crashed and I had to replace it. Now I need to switch the new computer over to Bitdefender and delete the one I had to replace. I can't identify which of the five is the one I removed because they are all called the same thing. How do I tell them apart on…
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Design cardboard boxes like a pro. Here is how:
In the world of packaging, there is a special place for cardboard boxes. Till today, it is the most in use packaging material for the retailing purpose. Moreover, the packaging material is durable, and its outer layer protects products from all environmental harm. Apart from that, due to its unlimited benefits, this…
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Box v2 limited to 100mbps?
I’ve got 1G fiber internet connection that I reliably see 650-800mbps and I have Google WiFi in the house with 4 nodes. Followed Bitdefender advice and put the Box v2 between my modem and the rest of the network including the Google WiFi. Instantly my connectivity dropped to testing at 100mbps. Support wants an endless…
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1.19.21 Anyone report Red Circle on Box
Hello, I have scammers and hackers downstairs this Box Security was my last hope! It’s been working up until today after they brute forced my router on Saturday I used for extra ports, so I just added two unmanageable ports but they were still able to DOS me and interrupt my signal today. This happened at 1:50 pm today and…
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Box 2 Gigabit Support - Slow Throughput
I just upgraded to gigabit internet and my Box 2 appears to be slowing my wireless speed by about half (650 to 350 mbps). Here's my setup: Cox panoramic modem set to bridge mode - Box 2 - Asus ZenWifi AX in AP mode All devices are connected with Wifi 6 ethernet cables. When I connect my modem directly to my router and put…
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Bitdefender Box blocking Apple App Store
As above, the Bitdefender Box 2 is blocking my Macbook App Store. When I go outside the Box network, the app store connects without issue. I have no alerts indicating that the site was blocked so I cannot create an exception. How can this be fixed. Message in the App Store is "Cannot Connect To The App Store"
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Can the Bitdefender Box issue more then 101 IP addresses via DHCP?
Hi, currently the box delivers IP adresses in the range from x.x.x.100 up to x.x.x.200 But I have around 150 device at my home. So how can the range be extended? I found a workaround by manually allocating IP addresses out of the DHCP range to several devices. Is that the appropriate way to handle this issue?
