Bitdefender Box blocking Apple App Store

brettra

As above, the Bitdefender Box 2 is blocking my Macbook App Store. When I go outside the Box network, the app store connects without issue. I have no alerts indicating that the site was blocked so I cannot create an exception. How can this be fixed. Message in the App Store is "Cannot Connect To The App Store"

Arturoo

HI,

I have the same issue. How did you resolve it ?

Thanks,

Flexx

https://community.bitdefender.com/en/discussion/81256/bitdefender-box-blocking-apple-app-store

https://community.bitdefender.com/en/discussion/comment/298517#Comment_298517

Since, support related to bitdefender BOX is very limited on the forum, it is always advised to contact the bitdefender BOX support directly through https://www.bitdefender.com/box/support/

You can either fill up the online forum or have a direct chat with the bitdefender BOX support representative.

Regards

Flex

(Bitdefender beta tester 2019/ 2020)

nailman107

Hi, have you checked the Bitdefender Box app for messages? When the Box has blocked websites it normally creates a message in the app or on Bitdefender Central. Here you can add blocked websites to the exception list.

Best, Nailman