-
Unable to activate protection on my android device?
I recently bought a new laptop and wanted to install total security on it. I already had 3 devices 3year subscription so I tried to buy 2 more devices from bitdefender website but I was unable to buy them. So I removed one of my android device(1) from my central account in order to activate it on my laptop and brought a…
-
BUG Led bitdefender Box 2
When the WIFI settings are changed, the box light remains red indefinitely. To turn it back blue, open the bitdefender central application and then turn off the led and turn it back on.
-
Unable to set Hyper Backup (NAS to NAS) behind BitDefender BOX 2
Hello, I am using BitDefender BOX 2 and I have a Synology NAS behind it (DS118) I am trying to do a Hyper Backup form a remote NAS (DS220+) but it is unable to connect to the Hyper Backup Vault on the local NAS (DS118) Do I have to set something if i use default port ? I tried to use a different port (to control better and…
-
Bitdefender BOX 2
Hello there, My BOX2 is from day 1 broken. My ps4 shows constantly Lan cable disconnected... And also wifi has problems, calling with whatsapp works for 1 minute and then the connection is lost. When i connect my ps 4 directly to the modem, i don't have any problems or lag. I have contacted support in JULI, they have…
-
Bitdefender Box reports a DHCP conflict in my home network. How to identify the device?
My Bitdefender Box is setup as the one and only DHCP server. From time to time the box reports that there is another DHCP server connected to my home network, offering IP addresses from another range. Last time this occurred was yesterday 9.30 pm to 9.40 pm. No one of my household members had anything switched on or off…
-
Device connect to Box wifi but no internet
One of my devices, an Amazon Fire 8 tablet, can connect to the Box wifi but does not get internet. I tried a hotspot with my phone and it had no issues with that network. It also does not show in the device list in Bitdefender Central. Based on the last tablet update this would have started last April. I have a mix of…
-
The activation Code no funciona
El Código de activiacion no funciona, que debo hacer.
-
Arlo Security Cameras
First post to the community. I have a bitdefender total security plan package 2020, as well as a bitdefender box2. I have purchased an Arlo pro 2 security package, consisting of a smart hub, 2 wireless cameras, and a video doorbell . I currently have a smart hub (for my weather station) directly connected to the…
-
Energy Efficiency
Clintford Allen is a B.E. Electrical engineering with 7 years working experience.Good command over circuiting and improving the designed products. Experience in designing circuits, testing and regular maintenance of the electrical power circuit. Read Me: Indra Energy and Techsmith or Call 7326557583
-
Bitdefender box hacked via isp
Hello my problem is very unique. Due to serve threats against myself I have to dedact most of what I say so please know what I type and write about is not the full truth or full log or full picture/story this is a version of that truth where I won't be harmed hopefully. My bitdefender box is hacked via the isp (thats right…
-
Box 2 Not Protecting My Guest Network
Hello... I have a Synology RT2600ac router working in 'bridge mode' and the Box 2 is serving IP addresses in the 172.x.x.x range. I could log onto Bitdefender Central and view my protected devices and make changes if needed. Everything was working fine until I decided to turn on the Guest Network feature of the Synology…
-
Home WiFi with Bitdefender Box 2
I have a Box 2 I have been using as a router and home protection since February. I also have Total Security. I plugged another (Netgear) router in as an access point in another room a month ago and all has been working fine. I noticed the other day that the Bitdefender network has been weak and isn't showing up as an…
-
Bitdefender Box Not seeing my appliances and printers
I recently installed a new wireless printer. I checked it on Box a couple of days later. The printer is not being seen (protected.) I also noticed many of the appliances and devices that had previously been protected are no longer visible. Has anyone seen this before
-
Not able to connect to internet using Linksys EA7300 and Bitdefender BOx
Up until yesterday this was my setup: gigabit internet coming in from the wall jack (no modem) going into my Bitdefender Box, my Linksys EA7300 plugged directly into my Bitdefender Box and my devices connected to the wireless network from my router, not the Bitdefender Box wifi. It had worked great for about a year and…
-
How do I reset/prepare Bitdefender Box 2 to sell?
Hi folks...couldn’t find this topic. How do I reconfigure/reset my Bitdefender Box 2 to a new owner?
-
Integration with Dual Wan Router
Hello, I already have a Bitdefender Box 2 and was hoping to install one in a friend's house. The problem is we have them on a dual wan router so they can have a backup connection. The layout is this: DSL modem and Satellite modem go into a TP-Link TL-R480T+ router that load balances the connections and then goes to a…
-
Vulnerability scan stuck on pending - Bitdefender Box 2
Previously, vulnerability scans launched against devices would start and complete within an hour. Recently, they either "forget" a scan was requested (the pending state disappears without having been completed), or the request appears to be stuck on "pending" forever (i.e. more than a day, so far). Multiple devices and…
-
missing device
I had to rebuild one of my PC and for some reasons it doesn't show in the bitdefender central page under my box2. furthermore, I need to see the device to enable port forwarding.... same problem with the android app and the web site BTW.
-
Bitdender Central app showing my Box 2 offline
My Bitdender Central app keeps showing my Box 2 offline continually on multiple devices. A reboot fixes it for about one hour or two, and then it shows as offline again.
-
Box 2 Logs
Is it possible to look at logs from Box 2? I am occasionally having an issue with brief connectivity failures, and would like to view the logs to help see where the problem is.
-
WiFi Password
How do I change my WiFi Password?
-
False positive reports?
Here's what came in last night around 11 "attacks" last night while I was asleep, pretty sure they're false positives but I want to see what others have to say... Oh and in every single report, except 1, this is what was said in each... the same message. File https://dl.google.com/
-
Connecting the Bitdefender Box in Germany
I live in Germany now and have been trying to connect my Box but am having issues. My thought is it's because the phone line connects directly to the router but don't know. I tried the help desk people and they haven't been too helpful. If anybody has an idea I'd appreciate it. My thought is they like to watch what…
-
Data Usage Logs
Is there anyway of getting a data usage report. I want to compare it to Comcast's. Thanks.
-
Box 2 seems to have problems with heavy extended use
Has anyone else encountered the Box 2 being unable to route traffic after an entire day of heavy utilization? Yesterday evening the Box kept on locking up whenever I tried to download drivers for my video card. I rebooted my cable modem and the box several times to the same effect. It even locked up when I did a speed test…
-
block ADS
Hi All is there a way to block ADS with the box? thank you
-
Bitdefender box 2 Ethernet devices
Hi everyone, I was wondering if someone would be able to help me. I believe my box 2 has been setup correctly and I have been using it for a while now. I am using an ISP supplied router to which the box 2 has created a clone of my existing network and same passwords etc. The issue I am having is that none of my Ethernet…
-
Reports
I have just installed bitdefender box 2. I have the total security client installed on my devices. Is there a way to see reports on "internet down". Mike
-
Unowned Device - protected outside the box?
What does it mean when there is a protected device "outside the box", a device I do not own. It shows up occasionally, listed in a column called "outside the box". Has my box been compromised?
-
renewal charges
dear Team, if i dont renew this 1 year subscription extension for Bitdefender BOX Cybersecurity for all your connected devices. what will happen to the box? also how can i know when is the renewal ?