missing device

ffsb42

I had to rebuild one of my PC and for some reasons it doesn't show in the bitdefender central page under my box2.

furthermore, I need to see the device to enable port forwarding....

same problem with the android app and the web site BTW.

Flexx

https://community.bitdefender.com/en/discussion/82466/missing-device

@ffsb42

For bitdefender BOX query it is always advised to contact the bitdefender BOX support directly through https://www.bitdefender.com/box/support/

You can either fill up the online forum or have a direct chat with the bitdefender BOX support representative.

If this helps, kindly mark answer as agree/ accepted

Regards

Flex

(Bitdefender beta tester 2019/ 2020)