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Discussion List
Total Lack of technical documentation
Just bought the box, configuration is very frustration . Answers from support lack details, have not found any technical documentation. I was told that the box comes with 5 device subscription for security on mac/pc - the licensing does not seem to work - get "we did not find security muti device in your account". The…
Roku devices not showing up
I installed Box yesterday, and I am pretty sure I saw our Roku devices and added to Family. One of them does not seem to be able to play content, but shows a connection to the wireless network; the other one is fine. Neither shows up as a connected device in my router's UI.
BOX Private Line (VPN) returns after removal
Has anyone had a problem with BOX Private Line VPN? At one point I installed Private Line to my MacBook, but decided to return to just using my VPN service and installing BD for Mac. I had went into System Preferences>Network> and then removed (-) BOX Private Line. It successfully removed, or so I thought. It keeps coming…
Antimalware Software Conflict
So today I received a notification of "Antimalware Software Conflict" on the iPhone BOX app. This notification was for my iMac. Any idea as to what would cause this?
How Do I Use The Box To Create A Wi-Fi Network?
Is it possible to use the Box to create a Wi-Fi network? The Wi-Fi on the router given to me by my broadband provider is flaky.
Bitdefender Box Questions
I've been a BD customer for nearly a decade and have some questions regarding your Box system... 1. is the Box a replacement for serving? Must I set the Box to handle all DHCP services? 2. Can I use static IP addresses with Box? 3. How much does the Box slow internet traffic? 4. Would mobile devices be scanned via the Box?…
Cannot Detect Devices And Devices Always Idle
Hi, Box firmware: 1.3.26.797 IOS App: 1.3.25 Android App: 1.3.25.26 I already did a reset and recovery but still the box cannot detect my devices. It only shows my previous devices but they are detected as idle. The wifi router is linksys E1200 with custom formware "DD-WRT v24-sp2 (03/25/13) mega". The box is connected to…
Enhancement Requests
I wanted to post some recommendations for the BitDefender Box. Others, please feel free to add your suggestions too. My suggestions mostly revolve around reporting. 1. I would love to be able to see usage summaries beyond 1 day. These summaries would include. Weekly. Monthly and possibly yearly summaries usage reports.…
Bitdefender Box Installation
After trying to install Bit Defender Box myself, carefully following your instructions (that came with 'Box') and not getting expected results, I have contacted phone support twice - spending about 1.5 hours total with no success. Specifically during the initial 'Installation' part of the directions and waiting for the…