How do I reset/prepare Bitdefender Box 2 to sell?

chazalpha96

Hi folks...couldn’t find this topic. How do I reconfigure/reset my Bitdefender Box 2 to a new owner?

Flexx

Hi Member,

To reset your box, kindly have a look at below website.

https://www.bitdefender.com/consumer/support/answer/18858/

If this help, kindly mark the answer as agree.

Regrds

Flex

kaydetdandik

Hi

I have a bitdefender box 2. 

I am buyed onthe eBay .it is not New,

It is before installed and i am buyed preinstall

I will re configuration/ installation but box is light white rond and clignotan ( do your look to my video upload to youtube with this link :

https://youtu.be/NDGU7u8Y1CA

I am tryed 10s procedure reset but it is not bootload, everyday white light.i am tryed with app bitdefender central onthe Android but app is not find wifi ofthe bitdefender box wifi .

Box is before installed and configured with another personne.i wanna re-install

Do your send me procedure re-new installation with new connection configuration.

Thanks again

Best regards

Flexx

https://community.bitdefender.com/en/discussion/comment/296218#Comment_296218

@kaydetdandik

Since, support related to bitdefender BOX is very limited on the forum, it is always advised to contact the bitdefender BOX support directly through https://www.bitdefender.com/box/support/

You can either fill up the online forum or have a direct chat with the bitdefender BOX support representative.

If this helps, kindly mark answer as agree/ accepted

Regards

Flex

(Bitdefender beta tester 2019/ 2020)

Mrodz71

@kaydetdandik

Try the 30/30/30 method. https://www.router-reset.com/info/Bitdefender/Box-V2-BT11021000?amp-content=amp

Hopefully they didn't sell you a defective unit.

Flexx

https://community.bitdefender.com/en/discussion/comment/296316#Comment_296316

@Mrodz71

Kindly refrain from providing support for bitdefender products via 3rd party websites. I hope you will not want to make yourself responsible if something goes wrong in between the procedure available in the link provided by you. Better let the expert handle the situation.

Additionally bitdefender forum has restrictions over providing 3rd party solution/ website links for their respective product.

@kaydetdandik : you are always advised to contact the support staff by visiting https://www.bitdefender.com/box/support/, since they can provide much needed information via both chat & email, and since you have invested your money in this you would not like your solution to be like hit & trial method.

@Alex D. @Andy_BD (kindly have a look)

Regards

Flex

(Bitdefender beta tester 2019/ 2020)