GANDCRAB V5.0.4 - encrypted extension.EUPXEH

My friend laptop's data has been encrypted by ransomware having extension .EUPXEH on all data files, audio, pics etc. I have tried Bitdefender GANDCRAB tool "BDGandCrabDecryptTool v1.0" but its not recognizing it.

Please help me in matter.

1.jpg.eupxeh

EUPXEH-DECRYPT.txt

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Roxana G

On 11/24/2018 at 3:45 PM, Awais Khan said:

My friend laptop's data has been encrypted by ransomware having extension .EUPXEH on all data files, audio, pics etc. I have tried Bitdefender GANDCRAB tool "BDGandCrabDecryptTool v1.0" but its not recognizing it.

Please help me in matter.

/applications/core/interface/file/attachment.php?id=18685" data-fileid="18685" rel="">1.jpg.eupxeh

/applications/core/interface/file/attachment.php?id=18686" data-fileid="18686" rel="">EUPXEH-DECRYPT.txt

Hi,

We have sent the files to our Virus Labs and we will get back as soon as we have the results.

moatsmd

I sent an email with info on my gandcrab infection, which was just a log. is there a way to check on progress of 5.0.4 decryption?

Roxana G

15 hours ago, moatsmd said:

I sent an email with info on my gandcrab infection, which was just a log. is there a way to check on progress of 5.0.4 decryption?

Hi,

Please provide us the ticket ID, so we can verify.